300-085

Implementing Cisco Collaboration
Application v1.0
THIS COURSE PREPARES YOU FOR
THE IMPLEMENTATION OF CISCO
COLLABORATION
APPLICATIONS
INCLUDING CISCO JABBER, CISCO
UNIFIED IM AND PRESENCE, CISCO
UNITY CONNECTION, CISCO UNITY
EXPRESS AND CISCO TELEPRESENCE
MANAGERMENT SUITE.

Trai
ning
Guid
e

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Exam
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Exam Description

This exam tests candidates on the
integration options of Cisco Unified IM and
Presence, Cisco Unity Express, Cisco Unity
Connection, Cisco Prime Collaboration, and
Cisco TelePresence Management Suite in a
Cisco Unified Collaboration solution. It
covers voice messaging deployment
scenarios, Cisco Unified IM and Presence
features, and the implementation of Cisco
Jabber. The exam also covers Cisco Prime
Collaboration features and the role of Cisco
TelePresence Management Suite in a Cisco
Unified Collaboration solution.
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Exam 300-085 Information

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Cisco Collaboration Course details
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Course details
During this course you will learn how to implement Cisco Collaboration
applications like Cisco Jabber, Cisco Unified IM and Presence, Cisco Unity
Connection, Cisco Unity Express and Cisco TelePresence Management Suite. The
course is baed on the software version 10.6.

What you will learn

Upon completion you will know how to:

Describe how Cisco Unity Connection is virtualised, designed and deployed
in single and multi-site deployments

Integrate Cisco Unity Connection with the call processing system using SCCP
and SIP

Manage the end users and feature access in Cisco Unity Connection

Set up Cisco Unity Connection and import users from an LDAP server and
from Cisco Unified Communications Manager

Implement call management and call routing including the dial plan and
call handlers

Explain unified messaging single inbox and how Microsoft Exchange is
integrated

Describe how voice messaging systems can be monitored and how to
troubleshoot Cisco Unity Connection issues

Describe how to enable voice messaging in remote branches during WAN
outages in centralised deployments

Advantage of CCNP Collaboration
In this course, you will learn how to configure a Cisco Unified Communications
Manager (CUCM) solution in a multisite environment. You will acquire
knowledge of advanced installation and configuration of Cisco
Unified Communications Manager (CUCM) v7 and v8 in global, multisite
networks. Additionally, you will learn about converged voice and data
networks and the challenges faced by various network technologies.

Next, you will discover how to troubleshoot Unified Communications (UC)
systems and solutions in enterprise, mid-market, and commercial
deployments. Finally, you will practice configuring and integrating
Cisco's call management and voice mail systems from scratch.

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Free Cisco 300-085 Exam Demo
Question No : 1

THE ADMINISTRATOR OF A CISCO UNITY CONNECTION
SYSTEM WOULD LIKE TO SET UP A NEW EMPLOYEE AND
ASSIGN HIM A PASSWORD OF 123. THE SYSTEM GIVES HIM
AN ERROR WHEN HE ATTEMPTS TO SAVE THE USER. WHICH
TWO OF THE FOLLOWING SETTINGS SECTIONS AND
FEATURES OF CISCO UNITY CONNECTION SHOULD THE
ADMINISTRATOR CHANGE TO SET UP THE USER?
(CHOOSE TWO)
Answer :

Authentication Rules > Minimum Credential Length
Authentication Rules > Check for Trivial Passwords
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Free Cisco 300-085 Exam Demo
Question No : 2

CISCO UNIFIED COMMUNICATIONS MANAGER IS BEING
INTEGRATED WITH CISCO UNITY CONNECTION
USING SCCP. WHAT SHOULD THE DEVICE NAME PREFIX BE
ON THE CISCO UNITY CONNECTION

SERVER IF THE CISCO UNIFIED COMMUNICATIONS
MANAGER VOICE MAIL SERVER PORTS ARE CONFIGURED
USING THE NAME CISCOUM1?
Answer :

CiscoUM1-VI
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Free Cisco 300-085 Exam Demo
Question No : 3

IN CISCO TMS, THE CONFERENCE CONTROL CENTER
SHOWS EVENT LOGS IN INSTANCE BASIS. WHICH TWO

PREFIXES DOES THE EVENT LOG USE TO IDENTIFY CHANGES
TO SERIES OF SINGLE INSTANCES?
(CHOOSE TWO)
Answer :

Conference
Instance
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Free Cisco 300-085 Exam Demo
Question No : 4

AN IP PHONE USER REPORTS THAT THEY ARE UNABLE TO SET
THE CALL FORWARD ALL FEATURE ON THEIR PHONE. THE
USER REPORTS THAT THEY PRESS THE CFWDALL SOFTKEY
AND ENTER THE DESIRED TELEPHONE NUMBER, BUT THE
PHONE DOES NOT ACCEPT IT. WHAT COULD BE CAUSING
THIS ISSUE?
Answer :
The Call Forward All option of the IP phone does not have a CSS defined.

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Free Cisco 300-085 Exam Demo
Question No : 5

Which three system components are needed to provision
a new endpoint in Cisco TMS?
(Choose three.)
Answer :

IP address
SNMP community name
enable remote access
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Free Cisco 300-085 Exam Demo
Question No : 6

Which Cisco TelePresence Management Suite
Extension supports automated AD/LDAP import of
users for creating an entitlement of up to 100,000
users and devices?
Answer :

TMSPE

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Free Cisco 300-085 Exam Demo
Question No : 7

In which two scenarios would a caller who is
calling into the Cisco Unity Connection general
pilot number hear the opening greeting of the
voice-mail system and be prompted for a user ID
and PIN?

(Choose two.)
Answer :

non-subscriber
subscriber who does not send the calling number
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Free Cisco 300-085 Exam Demo
Question No : 8

Which four items are needed to provision a user
for Cisco Unified Presence?

(Choose four)
Answer :

Client Services Framework device
assign user to Cisco Unified Presence node
UC service
service profile
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Free Cisco 300-085 Exam Demo
Question No : 9

Which email integration will allow a Lotus Notes
client to retrieve emails from Cisco Unity Express?
Answer :

Cisco Unity Express email infrastructure

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Free Cisco 300-085 Exam Demo
Question No : 10

Which two options in VCS-C and VCS-E handle
presence status for registered endpoints?

(Choose two)
Answer :

presence user agent
presence server

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