Cisco 210-060

Implementing Cisco Collaboration Devices v1.0
Version: 5.1

Cisco 210-060 Exam
Topic 1, Describe the Characteristics of a Cisco Unified Communications Solution
QUESTION NO: 1
Which two technologies comprise a Cisco Presence deployment? (Choose two.)
A. Cisco Unified Presence Server
B. Cisco Unity Connection
C. Cisco Unified Communications Manager
D. Active Directory
E. Cisco Unified Border Element
F. Cisco Expressway
Answer: A,C
Explanation:

QUESTION NO: 2
Which three network elements are crucial when deploying VoIP devices? (Choose three.)
A. Round-trip time
B. QoS markings
C. Bandwidth
D. Ethernet
E. Fibre
F. Token ring
Answer: A,B,C
Explanation:

QUESTION NO: 3
Use the router console to view the configuration and answer the question.

"Pass Any Exam. Any Time." - www.actualtests.com

2

Cisco 210-060 Exam

When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the
call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)
A. dial-peer voice 910 pots
B. dial-peer voice 9 pots
C. dial-peer voice 9001 voip
D. destination pattern is incorrect
E. prefix is missing from the dial-peer
F. the port assignment is incorrect in the dial-peer
G. the port number is missing in the dial-peer
Answer: B,F

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3

Cisco 210-060 Exam
Explanation:
The dial 9, 910, and 9001 dial peer configurations are shown below:

Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first.
However, the port used should be 0/0/0:15 not 0/0/0:12.

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4

Cisco 210-060 Exam

QUESTION NO: 4
Use the router console to view the configuration and answer the question.

"Pass Any Exam. Any Time." - www.actualtests.com

5

Cisco 210-060 Exam Emergency calls from a Branch router phone is failing. Any Time.www.actualtests." . the digit string prefix is missing C.com 6 . The destination pattern is incorrect D. From the router configuration information provided. why is this call failing? A. The dial-peer port assignment is incorrect B. digit stripping needs to be performed Answer: C Explanation: The emergency dial peer configuration is shown below from the Branch routers: "Pass Any Exam.

actualtests.www. QUESTION NO: 5 Use the router console to view the configuration and answer the question. Any Time.com 7 .Cisco 210-060 Exam Here we can see that 911 does not actually match the configured destination patterns." . "Pass Any Exam.

not 00. Using the router configuration supplied. "Pass Any Exam.actualtests. The port should be 0/0/0:12 D." .Cisco 210-060 Exam International calls are also failing. why are international calls failing? A. The destination pattern is missing a "0" Answer: A Explanation: The International dial peer configuration is shown below: The prefix is incorrectly set to 900. Prefix should be 00 B. The character "T" cannot be used in a Pots dial pattern C.www. Any Time.com 8 .

correctly determine why these calls are not successful A. The destination pattern should be 90[1-9]T "Pass Any Exam. Calls to National numbers are failing. Using the Branch router configuration.Cisco 210-060 Exam QUESTION NO: 6 Use the router console to view the configuration and answer the question. Any Time.www." .com 9 . The port assignment should be 0/0/0:12 B.actualtests.

Which configuration item allows an administrator to do this? "Pass Any Exam.www. Product Upgrade Tool C. The digit prefix should be "00" Answer: B Explanation: The National dial peer configuration is shown below: Topic 2. Cisco Upload Tool Answer: A Explanation: QUESTION NO: 8 A user wants their name to show on their phone instead of their directory number. Cisco Unified Communications Manager User Options Page E.com 10 . Which option should be used? A. Provision End Users and Associated Devices QUESTION NO: 7 An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time.actualtests.Cisco 210-060 Exam C. Command Lookup Tool D." . Any Time. The character "T" cannot be used in a Pots dial pattern D. Bulk Administration Tool B.

Which option verifies that the Jabber client is connected to all appropriate back-end systems? A.www.com 11 . Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box C. Report A Problem C. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box B. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box Answer: C Explanation: QUESTION NO: 10 A new user has successfully registered Cisco Jabber. The user's phone is not set up with a soft key for this feature.Cisco 210-060 Exam A. External Phone Number Mask D. Line Text Label B. Alerting Name C. Show Connection Status B. Any Time. Description Answer: A Explanation: QUESTION NO: 9 A user would like all calls to be forwarded to voice mail. Reset Jabber Answer: A Explanation: "Pass Any Exam. About Jabber E.actualtests. Caller Name E. Call Forward and Pickup Settings > Forward All > Select voice mail check box D. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page? A." . Advanced Settings D.

actualtests.Cisco 210-060 Exam QUESTION NO: 11 Use the exhibits below to answer the question.com 12 ." . "Pass Any Exam.www. Any Time.

Cisco 210-060 Exam "Pass Any Exam. Any Time.com 13 ." .www.actualtests.

9971 Phones do not support SIP D. What is causing this failure? A." .Cisco 210-060 Exam A new phone has been added to the Cisco Unified Communications Manager.com 14 .actualtests. The location Hub_None has not been activated E. Any Time.www. Device Pool cannot be default B. but is not registering properly. phonei_css is the incorrect calling search space2 C. MAC address is incorrect Answer: E Explanation: "Pass Any Exam.

However.www.Cisco 210-060 Exam The host name is a unique. fixed name that is automatically assigned to the phone based on its MAC address. Any Time.com 15 . but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F." . here we see that the configured MAC address is 8478ACF71D1F. QUESTION NO: 12 Use the exhibits below to answer the question.actualtests. "Pass Any Exam.

www.actualtests. Any Time.com 16 ." .Cisco 210-060 Exam "Pass Any Exam.

IP or DNS name resolution issue E. Any Time." . CSF Device is not registered. IM & Presence server is down C.www.actualtests.com 17 .Cisco 210-060 Exam What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) A. User is not associated with the device D. IP Phone DN not associated with the user Answer: B. F. Incorrect username and password B.D Explanation: "Pass Any Exam.

QUESTION NO: 13 Use the exhibits below to answer the question. Any Time. All other answer choices would result in a login failure.www." .Cisco 210-060 Exam The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down.com 18 . "Pass Any Exam. not communication error.actualtests.

" .com 19 . Any Time.www.Cisco 210-060 Exam "Pass Any Exam.actualtests.

actualtests. Calling Search Space Answer: B "Pass Any Exam." . will allow an administrator to assign a device to a group of like devices? A. in the device configuration page.com 20 . Location D. Media Resource Group List B.Cisco 210-060 Exam Refer to the exhibits Which configuration option.www. AAR Calling Search Space E. Any Time. Device Pool C.

com 21 . Outlook E. Configure Voice Messaging and Presence QUESTION NO: 14 Which three locations can an administrator import from to create users on Cisco Unity Connection? (Choose three. Cisco Unified Communications Manager via AXL D.B. Contact Template D.) A. Bulk administration tool B.www. User Templates B.C Explanation: QUESTION NO: 15 Which option can an administrator use to add users to Cisco Unity Connection in different time zones? A.actualtests. Call Handler Template C. Interview Handler Answer: A Explanation: "Pass Any Exam. Directory Handler E. Presence F. LDAP C. Cisco Compatible Extensions Answer: A. Any Time." .Cisco 210-060 Exam Explanation: Use device pools to define sets of common characteristics for devices. The device characteristics you can specify for a device pool are: •Region •Date/time group •Cisco CallManager group •Calling search space for auto-registration Topic 3.

Caller Input F.www.com 22 . Alternate Extension B. Alternate Names D. Which four services must be enabled? (Choose four.323 gateway C. Any Time.actualtests. Cisco AXL Web Service C. Which option allows one voicemail box to serve both directory numbers? A.Cisco 210-060 Exam QUESTION NO: 16 A user is assigned more than one directory number. Message Settings E. Cisco Intercluster Lookup Service F." . MGCP gateway E. Cisco Unified Border Element Answer: A Explanation: QUESTION NO: 18 A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Cisco Extended Functions "Pass Any Exam. Notification Devices C. Cisco TFTP B.) A. H. Mailbox Answer: A Explanation: QUESTION NO: 17 Which component is needed to facilitate the connection between Cisco Unified Communications Manager and Cisco Unified Presence Server? A. Cisco CTI Manager D. Gatekeeper D. SIP trunk B. Cisco Messaging Interface E.

SIP D. CAR D.Cisco 210-060 Exam G. Maintain Cisco Unified Communications System QUESTION NO: 19 An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices. Any Time.B.www." . Cisco Unified Communications Manager H.C. CUBE Answer: A Explanation: QUESTION NO: 20 Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager? A. Provide End User Support "Pass Any Exam. including conference bridges. Directory number lookup Answer: A Explanation: Topic 5. Route plan report B.G Explanation: Topic 4. CDR C. Cisco Directory Sync Answer: A.actualtests. Which report would the administrator run? A. and trunks. CAR B. RTMT E. gateways.com 23 . Cisco Reporting Tool E. CDR C.

Assuming that network connectivity has been verified. which three settings for the end user should be checked? (Choose three.www. Cisco Unified Communications Manager Service Profile C. Cisco Unified Messaging Service B.C Explanation: QUESTION NO: 22 A user reports that when they receive a voicemail on their phone.) A.B. Not enough MWI assigned ports are available. Any Time. The Connection Notifier service has been stopped. Jabber Version Answer: A.actualtests. Cisco Unified Presence Server System Topology G. "Pass Any Exam. Voicemail ports are not configured for MWI requests. E. they do not receive it in their email as well. MWIs are in the process of synchronizing with the phone system.com 24 ." . Cisco Unified Presence Server Application Listener F. Cisco Unified Communications Manager User Management D. The MWI functionality for the port groups has been disabled. Cisco Unified Presence Server Advanced Settings E. C.) A. Jabber Advanced Settings B.Cisco 210-060 Exam QUESTION NO: 21 An end user is unable to sign into Jabber. Message Waiting Indicators E. D. Which feature on Cisco Unity Connection should be checked? A. Enterprise Parameters C. Alternate MWI Answer: A Explanation: QUESTION NO: 23 Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues can cause this problem? (Choose two. B. Roles D.

Infrastructure layer B.www. Data link layer C. B. Mix Questions QUESTION NO: 26 Which two layers are Cisco Unified Communications component layers? (Choose two. C. AGC B. Restart TFTP service. Noise Reduction C.) A. VAD Answer: A Explanation: QUESTION NO: 25 Which option allows an engineer to deploy new firmware to a single phone.actualtests. Define load in device defaults. Any Time. Reset Device Pool. Audio Normalization D. Enable Peer Firmware Sharing." .E Explanation: QUESTION NO: 24 Users report volume issues with recordings in Cisco Unity Connection. Network layer "Pass Any Exam. while reducing possible impact? A. Define a new firmware load on specific device.com 25 . Which feature can be disabled to prohibit automatic volume adjustments to recordings? A.Cisco 210-060 Exam Answer: D. D. Upload firmware to TFTP server. Answer: A Explanation: Topic 6. Save configuration and reset individual device.

5 E. 6 Answer: B Explanation: QUESTION NO: 29 "Pass Any Exam. which allows access to Exchange emails from a telephone C. During the active call.com 26 . Endpoints layer E. Transport layer Answer: A. 2 B. automated attendant capabilities F.actualtests. text-to-speech.www. Any Time. In this scenario. call waiting indicates a second call is incoming to the handset. or broadcast Answer: B.D Explanation: QUESTION NO: 27 Which three choices are functions or features of Cisco Unity Connection? (Choose three. 3 C. voice-enabled message navigation D. automated call rerouting to agents through round robin.) A. longest idle. but the user decides to ignore it. 4 D. what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint? A. video-enabled messaging through converged networks B.E Explanation: QUESTION NO: 28 An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. voice-enabled dialing to external users E.Cisco 210-060 Exam D." .C.

Cisco 210-060 Exam Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager? A." .C.D Explanation: "Pass Any Exam. Voice VLAN D. Routing protocol E. TUI F. Any Time.actualtests. 2000 B. DHCP services C. TFTP services B.) A. PortFast Answer: A. 5060 D.C Explanation: QUESTION NO: 31 Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three. Cisco Security Device Manager Answer: A.www.B. Cisco Configuration Professional B. CPE C.) A. CLI D. GUI E.com 27 . 5061 Answer: A Explanation: QUESTION NO: 30 Which three choices are required for the boot process for a Cisco IP phone? (Choose three. 2443 C. TCP/IP F.

Reports Answer: A Explanation: QUESTION NO: 33 Which menu should be used to create a username and password in the Cisco Unified CME GUI? A. System D. Configure B. Device C. Application B. Administration D.com 28 . User management E. configure > pilot number B. Voicemail C.www. configure > extension C. configure > system parameters Answer: C Explanation: QUESTION NO: 34 Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager? A. Any Time.actualtests." . Media devices Answer: B Explanation: "Pass Any Exam.Cisco 210-060 Exam QUESTION NO: 32 Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI? A. configure > phones D.

name it.Cisco 210-060 Exam QUESTION NO: 35 When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface. and add the requested features. and add the requested features. C. B. User B in partition Y assigns both partitions to CSS-X. Modify the Standard User softkey template. Copy the Standard User softkey template.com 29 . No auto-reg-ephone B. User B is not assigned to any partition or CSS. stcapp ccm-group 1 Answer: A Explanation: QUESTION NO: 36 Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager? A. rename it.www. Any Time. No service ephone-reg C. User B in partition X is not assigned to any CSS. Which command is causing the error? A. Answer: B Explanation: QUESTION NO: 37 Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965? A. the error "No New Phone to Add" appears. User B is assigned to partition Y and assigns to CSS-X. B. Copy the Standard 7965 SCCP phone button template. Answer: C Explanation: "Pass Any Exam. SIP-ua no auto-reg-ephone D. D. It is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP. C." .actualtests. D.

Local admin user with mailbox Answer: A. UC service profile C.) A. Device profile B.www. Call handler C. Any Time." . Imported user C.com 30 . Synch user D. User with mailbox B. Notification "Pass Any Exam. Contact B. SIP profile Answer: B Explanation: QUESTION NO: 39 Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.D Explanation: QUESTION NO: 40 Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection? A. Extension mobility profile D. User D.Cisco 210-060 Exam QUESTION NO: 38 Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence? A. User without mailbox E.actualtests.

B.) A. Certain users are in a different partition. D.) A.C. Certain users changed their extensions. Certain users are being added to Cisco Unified Presence Server.B. Certain users are using a different phone system." . Answer: B.actualtests. User type C. Last name G.H Explanation: QUESTION NO: 42 For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three. Template Answer: A. Employee ID H. First name F.D Explanation: QUESTION NO: 43 Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory? "Pass Any Exam. Alias B. C. Extension D. Any Time. E.com 31 . Certain users are being moved to a different branch office. F.www.C. Certain users are using a different call handler.Cisco 210-060 Exam Answer: C Explanation: QUESTION NO: 41 Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four. Corporate email address E.

Cisco Unified Communication Manager B." . Lync C. Cisco Unified Contact Center Express C.Cisco 210-060 Exam A. Jabber B. Cisco Quality Management E. Quip Answer: A Explanation: QUESTION NO: 46 Which type of signaling does desktop control mode use to control a desk phone? A. Cisco Unified Contact Center Enterprise Answer: A. Cisco WebEx D.com 32 . IMAP D.) A.actualtests. TCP B.C Explanation: QUESTION NO: 45 Which client supports Cisco Unified Presence? A. Any Time. Skype D. HTTP Answer: A Explanation: QUESTION NO: 44 Which options are two on-premise components of Cisco Unified Presence? (Choose two. CTIQBE "Pass Any Exam.www. UDP C.

Route pattern Answer: C Explanation: QUESTION NO: 49 DRAG DROP "Pass Any Exam.www.actualtests. The side-car button of the phone does not light up when the line is in use. SIP C. Subscriber calling search space B. Which configuration item should be checked next to identify the issue? A. The CSF device and user are associated. BLF audible alert setting D. Which phone configuration is missing? A.com 33 . Phone button template Answer: A Explanation: QUESTION NO: 48 A voice engineer configured a Cisco Unified Presence client for a new employee. but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode. SCCP Answer: A Explanation: QUESTION NO: 47 The receptionist has a Cisco 7965 phone with 24-button side-car configuration." . Location C. Client service framework B. XMPP D.Cisco 210-060 Exam B. Any Time. Calling search space D. Common device configuration C.

Cisco Unified Reporting D. 4.www.com 34 . Any Time." . 5. Assign license in Cisco Unified Communications Manager Create end users in Cisco Unified Communications Manager Create Cisco Unified client services framework device Associate CSF to end user Associate DN to end user QUESTION NO: 50 Which navigation pane should be selected to view the CDR statistics? A. Cisco Unified Serviceability B. Cisco Unified OS Administration Answer: A Explanation: QUESTION NO: 51 "Pass Any Exam. Cisco Unified CM Administration C. 3.Cisco 210-060 Exam Answer: Explanation: 1. 2.actualtests.

Gateway utilization B. View syslog messages. C.) A. D.D Explanation: "Pass Any Exam. Traffic summary by extension Answer: D Explanation: QUESTION NO: 52 Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed? A. Generate alerts when threshold is below or above user-configured.Cisco 210-060 Exam Which Cisco Unified Communications Manager system report shows high and low call volume patterns? A. F.B. Monitor a set of predefined management objects that monitor the health of the system. Gateway detail D. Gateway and line group utilization Answer: A Explanation: QUESTION NO: 53 Which four tasks does RTMT allow an administrator to perform? (Choose four. Any Time.C. E. Reboot the system.actualtests.com 35 .www. Collect information and traces about errors or alerts that exist in the RTMT. CAR report B. Perform incremental backups. G. QoS by call types D. Traffic summary E." . B. Export CDR. Gateway summary C. Answer: A. QoS by Gateway C.

TFTP Answer: A Explanation: QUESTION NO: 55 What is the interface type that you should use to connect a PSTN analog line to the VoIP network? A. Debug voip dialpeer D. E and M D. SNMP D. FXO C.Cisco 210-060 Exam QUESTION NO: 54 Which server does Cisco recommend that you configure before a CUCM backup? A.com 36 . Show dial-peer voice summary Answer: A Explanation: "Pass Any Exam.www. Debug isdn q 931 B. Show voice call summary C." .actualtests. FTP C. FXS B. Serial Answer: B Explanation: QUESTION NO: 56 Which command is used to troubleshoot calls as they enter and leave a PRI connection? A. Any Time. SFTP B.

D. C. apply the translation rule to a translation profile." . Cisco Unified Communications Manager is unable to allocate DN. Cisco Unified Communications Manager auto registration is disabled. B. Which procedure allows the leading digits to be stripped as soon as they arrive at the H. Set up a voice translation rule. ephone is not registered. and apply the translation profile to the dial peer in the outbound direction. B. ephone does not exist for the ephone-dn. Any Time. Set up a voice translation rule. apply the translation profile to a translation rule. D. ephone-dn is not assigned to the ephone. C. and apply the translation rule to the dial peer in the outbound direction. apply the translation rule to a translation profile. E. Cisco Unified Communications Manager database replication status is 2. "Pass Any Exam. Duplicate ephone-dn is not assigned to the ephone. Answer: B Explanation: QUESTION NO: 58 Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message? A. Cisco Unified Communications Manager subscriber is offline. Set up a voice translation profile. Answer: D Explanation: QUESTION NO: 59 Customer requirements dictate that local calls from area code 408 display the ANI as a 7-digit number.www.323 voice gateway? A.com 37 . and apply the translation profile to the dial peer in the inbound direction. B.actualtests. Cisco Unified Communications Manager is unable to reach user IP phone.Cisco 210-060 Exam QUESTION NO: 57 Which configuration causes PSTN users to experience a fail tone for every other call when trying to reach a particular number on Cisco Unified CME? A. C.

H (mac-address) command under global configuration. Answer: A.www. Issue the reset command under the ephone configuration of the phone. apply the translation profile to a translation rule.Cisco 210-060 Exam D. B.actualtests. The user has been locked out.E Explanation: QUESTION NO: 62 Two departments have their own call-park slot to park calls.C. Which feature on Cisco Unified CME allows one department to answer a call for another department? "Pass Any Exam. using the wrong voice-mail pin. Password settings C.H. Issue the restart command under the ephone-dn configuration of the phone. Mailbox Answer: B Explanation: QUESTION NO: 61 Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three. Which submenu does an administrator select to unlock the pin? A. Issue the reset H. Any Time.H (mac-address) command telephony-service configuration.com 38 ." . Message settings D. Issue the reset H. Change password B. C. D. E. no shutdown command on a switch port that provides PoE to a Cisco phone.) A. Issue a shutdown. and apply the translation rule to the dial peer in the inbound direction. Answer: A Explanation: QUESTION NO: 60 An end user has made more attempts to log in than allowed. Issue the reset command under the ephone-dn configuration of the phone.H. F. Set up a voice translation profile.

Any Time. Call park B. 9 Answer: D Explanation: QUESTION NO: 64 Which protocol is used to monitor active voice call quality? A. Call forward C. RTP C. 7 D.www. QoS D. SDP Answer: A Explanation: QUESTION NO: 65 DRAG DROP "Pass Any Exam. STP E. Call transfer D.com 39 . 4 B." .Cisco 210-060 Exam A. RTCP B. 8 E. Pickup-group E. Barge-in Answer: D Explanation: QUESTION NO: 63 What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges? A.actualtests. 6 C.

Cisco Analog Voice Gateway VG224 "Pass Any Exam.Cisco 210-060 Exam Answer: Explanation: QUESTION NO: 66 Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN? A.com 40 ." .actualtests. Any Time.www.

but B can hear A. A junior network engineer mistakenly reboots subscriber1. Transcoder C. B. Answer: D Explanation: "Pass Any Exam. but quality may suffer. User A cannot hear B. Cisco Unified Communications Manager Music On Hold node D. Cisco Integrated Service Router with digital signal processor resources Answer: D Explanation: QUESTION NO: 67 What is needed to support SIP Early Media? A. Annunciator D. Cisco Unified Communications Manager call processing node C. This action drops the call. What effect does this have on the call? A. Route List Answer: A Explanation: QUESTION NO: 68 The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. but B cannot hear A. D. Any Time.actualtests.www. E. User A can hear B.Cisco 210-060 Exam B.com 41 . Media Termination Point B. C." . This action does not affect the call. Conference Bridge E. User A is speaking to user B on an active call. DSP F. The call remains active.

network delay. Calculated packet loss is too high.com 42 . Which two potential problems may be reported about the calls as a result of this design decision? (Choose two. Network delay is too high. Using web access to the phone. network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones.D Explanation: QUESTION NO: 70 A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. network delay is 1 ms. Average jitter is too high. average jitter is 20 ms.Cisco 210-060 Exam QUESTION NO: 69 A company has invested in an on-premises VoIP solution. customers are reporting problems. the network engineer remotely checks call statistics such as jitter. choppy voice calls E. What is the most likely problem with this call? A. PCs are getting IP addresses but phones are not Answer: A. B. C. Any Time.) A. Answer: A Explanation: QUESTION NO: 71 Why is quality of service critical to voice network traffic? "Pass Any Exam. slow internet download speeds D. jitter detected in voice calls B.www. Calculated packet loss is 3%. D. For design simplicity purposes. problems with email latency C. and conceal seconds is 7.actualtests. Conceal seconds are too high. and packet loss." .

D.B Explanation: QUESTION NO: 73 Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager? A." .www. B. Bulk Administration Tool C. Bulk Accounts Tool D.Cisco 210-060 Exam A. Voice traffic cannot be compressed. C. Voice traffic is bursty in nature. LDAP Answer: A. BAT D. Packets can be resent without affecting conversations.actualtests. TAPS E.com 43 .) A. Batch Accounts Tool B. Answer: A Explanation: QUESTION NO: 72 Which two options are available when adding a user to Call Unity Express? (Choose two. CLI C. Any Time. Batch Administration Tool Answer: B Explanation: QUESTION NO: 74 Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface? "Pass Any Exam. GUI B. Voice traffic is real-time network traffic.

softkey template E.E Explanation: QUESTION NO: 76 Which two options are configured on the directory number configuration page within Cisco Unified Communications Manager Administrator? (Choose two. MAC address C.com 44 . common device configuration F.Cisco 210-060 Exam A. device pool B.actualtests. Any Time. voice-mail profile E.) A. partition D. MAC address Answer: A.) A.www." . Administration > Update System Info B.F Explanation: QUESTION NO: 77 "Pass Any Exam. Configure > System Parameters C. Configure > Extensions Answer: C Explanation: QUESTION NO: 75 Which two options are configured on the phone configuration page within Cisco Unified Communications Manager Administrator? (Choose two. auto answer C. partition B. auto answer D. max calls Answer: A. Configure > Phones D.

B Explanation: QUESTION NO: 79 A user wants their name to show on their phone instead of their directory number. Any Time. max-dn E. management wants to restrict who can place long distance calls.actualtests. partitions C.Cisco 210-060 Exam An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. calling search space B. Which configuration item allows an administrator to do this? A.) A. route groups D. Description Answer: A Explanation: "Pass Any Exam. max-ephones D.com 45 . auto-reg-dn C. Alerting Name C. External Phone Number Mask D." .www. Which feature must be defined under telephony service configuration? A. auto-reg-ephone B. Line Text Label B. dn-webedit Answer: E Explanation: QUESTION NO: 78 To control telephony costs. Caller Name E. Which two options allow for this restriction? (Choose two. SIP trunk E. gateway Answer: A.

) A. to enable called number identification C. to associate a directory number with a SIP endpoint Answer: C Explanation: QUESTION NO: 81 Which two components are needed before a user can be assigned to a Presence node? (Choose two. to convert the calling directory number to the PSTN routable calling directory number D. phone button template D. Why are external masks used? A. to block calling number identification B.B Explanation: QUESTION NO: 82 Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two. service profile C. Cisco Unified Communications Service B. partitions B. device profile Answer: A.Cisco 210-060 Exam QUESTION NO: 80 A company has a 5-digit dial plan. Any Time.com 46 . user templates E." . schedules "Pass Any Exam.actualtests. search spaces D.www.) A. A junior engineer inquires about the directory number external masks. mobility profile E. classes of service C.

Cisco Unity Connection supports integrations with OpenLDAP. D.) A. LDAP authentication must be configured and enabled. Purge H. F.E.Cisco 210-060 Exam Answer: B. Update E. Delete F. Create B. C.actualtests. Which three things should the engineer consider during this process? (Choose three. Answer: C.F Explanation: QUESTION NO: 85 "Pass Any Exam. Export G. Any Time." .D. E.D Explanation: QUESTION NO: 83 Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four. B.com 47 .F Explanation: QUESTION NO: 84 An engineer is syncing Cisco Unity Connection with LDAP.E.) A. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database.www. Migrate D. There is no limit to the amount of LDAP filters that can be created. Manage Answer: A. LDAP synchronization must be configured and enabled. SSL certificates from LDAP must be uploaded to Cisco Unity Connection. Modify C.

third-party XMPP clients are not supported B.D Explanation: QUESTION NO: 86 Which two protocols does Jabber use to achieve Presence status? (Choose two.C. Local B. SIP/SIMPLE B. MGCP E. IM and Presence support without Cisco Unified Communications Manager C. Cisco Unified Presence Server C.actualtests. XMPP C.) A.E Explanation: "Pass Any Exam.B Explanation: QUESTION NO: 87 An engineer has deployed IM-user-only mode for the IM and Presence Service. LDAP E.www.) A. SCCP D. XMPP federation capabilities Answer: B.Cisco 210-060 Exam Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three. Any Time. Which two features will be available? (Choose two. SOAP Answer: A. Cisco Unified Communications Manager D. Outlook Answer: A.) A. audio/video calling D.com 48 ." . Cisco Unity voicemail retrieval via SMTP E. TMS F.

Cisco Unified Serviceability B.) A.com 49 . Group C. Cisco Unified OS Administration C. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H. even if all of the participants leave the chat? A. provides and streamlines enterprise audio and video communications D.actualtests. enhances communications by providing multipoint conference capabilities E. Ad-hoc Answer: C Explanation: QUESTION NO: 89 Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two. Cisco Unified Disaster Recovery Answer: A "Pass Any Exam." . Cisco Unified Reporting D. Personal B. enhances productivity by using availability awareness and reduce communications delays B. Any Time. Persistent D. such as persistent chat.www. and IM history C. provides Enterprise IM capabilities. Cisco Unified Communications Manager Administration E.323 protocols Answer: A. group chat.B Explanation: QUESTION NO: 90 In which section of Cisco Unified Communications Manager are Call Detail Records viewed? A.Cisco 210-060 Exam QUESTION NO: 88 Which IM and Presence chat feature allows for an always-available chat room that remains active.

) A. which two service parameters must be activated? (Choose two. Navigate to Cisco Unified CM Administration > Tools > System Reports. CDR Enabled Flag C. Any Time.actualtests. Statistics Enabled Answer: B. precedence call summary report D. D. Navigate to Cisco Unified Operating System Administration > Tools > System Reports.D Explanation: QUESTION NO: 92 For capacity planning purposes. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive. Where can the administrator obtain this information? A." . B. Top N duration report C.Cisco 210-060 Exam Explanation: QUESTION NO: 91 CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. traffic summary report B. Cisco CAR Web Service B. a network administrator must provide a report to management that displays the number of phones registered per server. Navigate to Cisco Unified Reporting > Tools > System Reports.www. Cisco Serviceability Reporter D. Answer: A Explanation: QUESTION NO: 93 Which report in the CAR tool provides information about the call volume for a specified period? A. C. Call Diagnostics Enabled E. gateway utilization report "Pass Any Exam. As part of this process.com 50 .

Cisco AXL Toolkit C. top five calls.Cisco 210-060 Exam Answer: A Explanation: QUESTION NO: 94 In an effort to proactively manage IP telephony infrastructure.www. B. RTMT B. Navigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System Reports > System Overview > Select desired reports. Navigate to Cisco Unified Reporting > Tools > System Reports > System Overview > Select desired reports. and traffic summary. Cisco JTAPI E. Which option describes where this information can be retrieved using Cisco Unified Communications Manager? A. Cisco CTL Client D. a network engineer wants to review usage reports that provide top five users. D. Cisco TAPS Answer: A Explanation: QUESTION NO: 96 A group of managers for a company has requested IP telephony reports with performance data "Pass Any Exam.actualtests. Answer: C Explanation: QUESTION NO: 95 Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster? A.com 51 . C. Navigate to Cisco Unified CM Administration > CDR Analysis and Reporting >System Reports > System Overview > Select desired reports." . Navigate to Cisco Unified Operating System Administration > Tools > System Reports > System Overview > Select desired reports. Any Time.

Which Layer 2 status should be seen? A. D. Archiving backups to tape drives is supported. D. If the backup does not complete within 40 hours. Answer: E Explanation: QUESTION NO: 97 An engineer is configuring the Cisco Unified Communications Manager disaster recovery system. Backup files are encrypted using the cluster security password. Answer: B.C. F. It requires the use of schedules for backups. B." .Cisco 210-060 Exam and graphs. Which three statements about the disaster recovery system are true? (Choose three. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives.com 52 . MULTIPLE_FRAME_ESTABLISHED B. B.actualtests. TEI_ASSIGNED C. LINK_UP D. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.F Explanation: QUESTION NO: 98 An administrator wants to verify that a new PRI is properly connected to the PSTN status.) A. Select Cisco Unified Reports > Trace > Serviceability Reports Archives. Any Time. Select Cisco Unified Reports > Tools > Serviceability Reports Archives. If the backup device is listed in a backup schedule. it cannot be manually deleted. CONTROLLER_UP Answer: A Explanation: "Pass Any Exam. SSL is used between the master and local agents. E. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface? A.www. the backup times out. E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives. C. C.

Cisco Unified Communications Manager subscriber node C.www. D. Which fault domain should be investigated first? A. B. a network administrator opens the Cisco Unified Communications Manager Administration web page and begins to review route patterns. Answer: B Explanation: QUESTION NO: 100 A user reports that several IP phones in a single department are displaying a continuous "registering" message. Why would the administrator look here when troubleshooting PSTN connectivity troubles? A. A route pattern contains a list of SIP trunks that can reach the PSTN. IP phone B.com 53 . SIP gateway Answer: C Explanation: QUESTION NO: 101 An end user reports that conference calls are failing. C. IP phones E. voice gateways D. network routers and switches "Pass Any Exam. network router B.Cisco 210-060 Exam QUESTION NO: 99 After getting reports that users cannot make calls out to the PSTN.actualtests." . A route pattern contains the necessary privileges for calling the PSTN. Which fault domain should be investigated? A. Any Time. A route pattern contains dial plan information for calling the PSTN. Cisco Unified Communications Manager Media Resources C. network switch D. A route pattern contains a list of gateways that can reach the PSTN.

Which two steps should the network engineer take to begin troubleshooting? (Choose two.www.D Explanation: QUESTION NO: 103 A technician is checking services in response to the recent failed delivery of all voicemails. C. B. D.com 54 . Connection Database Proxy C. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator. Check the gateway to determine which codec is being used by the appropriate dial peer. but receives an error recording when attempting to call someone over the PSTN. Connection DB Event Publisher B. Which service must be running for message delivery to function properly? A. Answer: C.actualtests. The user cannot recall the error recording to provide the specific error message. Any Time. Check the region used by the IP phone in Cisco Unified Communications Manager. Connection Notifier D. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again. E.) A." . Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager. Connection Message Transfer Agent Answer: D Explanation: QUESTION NO: 104 A field technician must reset a single 7965 IP phone so that it will be discovered on the network "Pass Any Exam.Cisco 210-060 Exam Answer: B Explanation: QUESTION NO: 102 An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones.

Have field technician select the Settings button on phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur? A. Cisco CDR Analysis and Reporting D. System Log Management C.actualtests. Any Time. C. Which steps should the network engineer provide? A. Select Settings > User Preferences. Answer: B Explanation: "Pass Any Exam. then dial # # * # # C. Have field technician select the Settings button on phone. then dial * * # # # Answer: C Explanation: QUESTION NO: 105 An end user is experiencing performance issues with their IP phone. Cisco Quality Report Tool B." . Have field technician select the Settings button on phone. Have field technician select the Settings button on phone. Select the "?" button on the IP phone. Cisco JTAPI Answer: A Explanation: QUESTION NO: 106 An end user has an 7945 IP phone. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager. but is unable to launch any of the IP phone applications. then dial # # * * * B.www. B. Select Settings > Device Configuration. D. Select the globe button on the IP phone. How should the engineer instruct the user to launch the IP phone applications? A.com 55 . then dial * * # * * D.Cisco 210-060 Exam again and request an IP address from DCHP.

www. Any Time.Cisco 210-060 Exam "Pass Any Exam.com 56 .actualtests." .

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