Cisco 210-060

Implementing Cisco Collaboration Devices v1.0
Version: 5.1

Cisco 210-060 Exam
Topic 1, Describe the Characteristics of a Cisco Unified Communications Solution
QUESTION NO: 1
Which two technologies comprise a Cisco Presence deployment? (Choose two.)
A. Cisco Unified Presence Server
B. Cisco Unity Connection
C. Cisco Unified Communications Manager
D. Active Directory
E. Cisco Unified Border Element
F. Cisco Expressway
Answer: A,C
Explanation:

QUESTION NO: 2
Which three network elements are crucial when deploying VoIP devices? (Choose three.)
A. Round-trip time
B. QoS markings
C. Bandwidth
D. Ethernet
E. Fibre
F. Token ring
Answer: A,B,C
Explanation:

QUESTION NO: 3
Use the router console to view the configuration and answer the question.

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2

Cisco 210-060 Exam

When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the
call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)
A. dial-peer voice 910 pots
B. dial-peer voice 9 pots
C. dial-peer voice 9001 voip
D. destination pattern is incorrect
E. prefix is missing from the dial-peer
F. the port assignment is incorrect in the dial-peer
G. the port number is missing in the dial-peer
Answer: B,F

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3

Cisco 210-060 Exam
Explanation:
The dial 9, 910, and 9001 dial peer configurations are shown below:

Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first.
However, the port used should be 0/0/0:15 not 0/0/0:12.

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4

Cisco 210-060 Exam

QUESTION NO: 4
Use the router console to view the configuration and answer the question.

"Pass Any Exam. Any Time." - www.actualtests.com

5

The destination pattern is incorrect D.www. The dial-peer port assignment is incorrect B. From the router configuration information provided. the digit string prefix is missing C." . digit stripping needs to be performed Answer: C Explanation: The emergency dial peer configuration is shown below from the Branch routers: "Pass Any Exam. Any Time.actualtests.Cisco 210-060 Exam Emergency calls from a Branch router phone is failing.com 6 . why is this call failing? A.

QUESTION NO: 5 Use the router console to view the configuration and answer the question.www.Cisco 210-060 Exam Here we can see that 911 does not actually match the configured destination patterns.com 7 ." .actualtests. Any Time. "Pass Any Exam.

Using the router configuration supplied.Cisco 210-060 Exam International calls are also failing.actualtests." .www. "Pass Any Exam. The port should be 0/0/0:12 D. why are international calls failing? A. not 00. Prefix should be 00 B.com 8 . The character "T" cannot be used in a Pots dial pattern C. The destination pattern is missing a "0" Answer: A Explanation: The International dial peer configuration is shown below: The prefix is incorrectly set to 900. Any Time.

Cisco 210-060 Exam QUESTION NO: 6 Use the router console to view the configuration and answer the question. Any Time." . The port assignment should be 0/0/0:12 B. Calls to National numbers are failing. correctly determine why these calls are not successful A.www. Using the Branch router configuration.com 9 .actualtests. The destination pattern should be 90[1-9]T "Pass Any Exam.

actualtests." . Which configuration item allows an administrator to do this? "Pass Any Exam. The character "T" cannot be used in a Pots dial pattern D. Cisco Unified Communications Manager User Options Page E. Cisco Upload Tool Answer: A Explanation: QUESTION NO: 8 A user wants their name to show on their phone instead of their directory number. Command Lookup Tool D. Any Time. Bulk Administration Tool B.com 10 . Which option should be used? A.www. Product Upgrade Tool C. Provision End Users and Associated Devices QUESTION NO: 7 An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time. The digit prefix should be "00" Answer: B Explanation: The National dial peer configuration is shown below: Topic 2.Cisco 210-060 Exam C.

Advanced Settings D. The user's phone is not set up with a soft key for this feature. Show Connection Status B.com 11 . Call Forward and Pickup Settings > Forward All > Select voice mail check box D. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page? A. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box Answer: C Explanation: QUESTION NO: 10 A new user has successfully registered Cisco Jabber.actualtests. About Jabber E. Caller Name E. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box C. Description Answer: A Explanation: QUESTION NO: 9 A user would like all calls to be forwarded to voice mail. Report A Problem C. Line Text Label B. Alerting Name C.Cisco 210-060 Exam A. Which option verifies that the Jabber client is connected to all appropriate back-end systems? A. Any Time." . Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box B.www. Reset Jabber Answer: A Explanation: "Pass Any Exam. External Phone Number Mask D.

Cisco 210-060 Exam QUESTION NO: 11 Use the exhibits below to answer the question. Any Time.www." .actualtests.com 12 . "Pass Any Exam.

actualtests.com 13 . Any Time.Cisco 210-060 Exam "Pass Any Exam." .www.

Any Time. phonei_css is the incorrect calling search space2 C. MAC address is incorrect Answer: E Explanation: "Pass Any Exam." . 9971 Phones do not support SIP D. Device Pool cannot be default B. What is causing this failure? A.com 14 .actualtests.www.Cisco 210-060 Exam A new phone has been added to the Cisco Unified Communications Manager. The location Hub_None has not been activated E. but is not registering properly.

fixed name that is automatically assigned to the phone based on its MAC address. Any Time.www. "Pass Any Exam. However. QUESTION NO: 12 Use the exhibits below to answer the question.actualtests. here we see that the configured MAC address is 8478ACF71D1F.com 15 .Cisco 210-060 Exam The host name is a unique." . but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F.

actualtests.com 16 ." .www. Any Time.Cisco 210-060 Exam "Pass Any Exam.

actualtests. IM & Presence server is down C.www. User is not associated with the device D. CSF Device is not registered.D Explanation: "Pass Any Exam. IP Phone DN not associated with the user Answer: B.Cisco 210-060 Exam What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) A. IP or DNS name resolution issue E." . F. Incorrect username and password B.com 17 . Any Time.

www.actualtests." . not communication error. QUESTION NO: 13 Use the exhibits below to answer the question.Cisco 210-060 Exam The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down. Any Time. All other answer choices would result in a login failure.com 18 . "Pass Any Exam.

Any Time.com 19 .actualtests.Cisco 210-060 Exam "Pass Any Exam." .www.

actualtests. Device Pool C. will allow an administrator to assign a device to a group of like devices? A.com 20 . Calling Search Space Answer: B "Pass Any Exam.www. Location D. in the device configuration page. Media Resource Group List B.Cisco 210-060 Exam Refer to the exhibits Which configuration option. AAR Calling Search Space E. Any Time." .

User Templates B." . Call Handler Template C. Cisco Compatible Extensions Answer: A.C Explanation: QUESTION NO: 15 Which option can an administrator use to add users to Cisco Unity Connection in different time zones? A.www.com 21 . Directory Handler E. Cisco Unified Communications Manager via AXL D. LDAP C. Outlook E. Contact Template D. Configure Voice Messaging and Presence QUESTION NO: 14 Which three locations can an administrator import from to create users on Cisco Unity Connection? (Choose three.Cisco 210-060 Exam Explanation: Use device pools to define sets of common characteristics for devices.B.actualtests. Presence F. Any Time. The device characteristics you can specify for a device pool are: •Region •Date/time group •Cisco CallManager group •Calling search space for auto-registration Topic 3.) A. Interview Handler Answer: A Explanation: "Pass Any Exam. Bulk administration tool B.

MGCP gateway E. Cisco Unified Border Element Answer: A Explanation: QUESTION NO: 18 A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Any Time. Message Settings E." .www.actualtests. Cisco Messaging Interface E.) A. SIP trunk B. Which option allows one voicemail box to serve both directory numbers? A. Cisco CTI Manager D. Cisco Intercluster Lookup Service F. Caller Input F. Gatekeeper D. Alternate Extension B.Cisco 210-060 Exam QUESTION NO: 16 A user is assigned more than one directory number.com 22 . Which four services must be enabled? (Choose four.323 gateway C. Alternate Names D. Cisco AXL Web Service C. Notification Devices C. H. Cisco Extended Functions "Pass Any Exam. Cisco TFTP B. Mailbox Answer: A Explanation: QUESTION NO: 17 Which component is needed to facilitate the connection between Cisco Unified Communications Manager and Cisco Unified Presence Server? A.

Cisco Reporting Tool E. Which report would the administrator run? A.www. CUBE Answer: A Explanation: QUESTION NO: 20 Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager? A.Cisco 210-060 Exam G.C. Provide End User Support "Pass Any Exam. Cisco Directory Sync Answer: A." . Any Time. CAR B.G Explanation: Topic 4. CDR C. Directory number lookup Answer: A Explanation: Topic 5. CDR C. Maintain Cisco Unified Communications System QUESTION NO: 19 An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices.com 23 . RTMT E. Cisco Unified Communications Manager H.B. CAR D.actualtests. and trunks. Route plan report B. including conference bridges. SIP D. gateways.

The Connection Notifier service has been stopped. Enterprise Parameters C. Cisco Unified Communications Manager User Management D.Cisco 210-060 Exam QUESTION NO: 21 An end user is unable to sign into Jabber. E. Voicemail ports are not configured for MWI requests.) A. Assuming that network connectivity has been verified. "Pass Any Exam. Cisco Unified Presence Server Application Listener F. Which feature on Cisco Unity Connection should be checked? A. B. D.) A. Cisco Unified Presence Server Advanced Settings E. Cisco Unified Communications Manager Service Profile C.C Explanation: QUESTION NO: 22 A user reports that when they receive a voicemail on their phone. which three settings for the end user should be checked? (Choose three. Jabber Advanced Settings B.com 24 . The MWI functionality for the port groups has been disabled. MWIs are in the process of synchronizing with the phone system. Not enough MWI assigned ports are available. Roles D. Cisco Unified Presence Server System Topology G." . Alternate MWI Answer: A Explanation: QUESTION NO: 23 Many users report that there is a delay in receiving MWI notifications for voicemails. C. Jabber Version Answer: A. they do not receive it in their email as well. Which two issues can cause this problem? (Choose two.B. Any Time.actualtests. Cisco Unified Messaging Service B.www. Message Waiting Indicators E.

Reset Device Pool. Define load in device defaults. Restart TFTP service.Cisco 210-060 Exam Answer: D. Any Time. B. Enable Peer Firmware Sharing. Audio Normalization D. Which feature can be disabled to prohibit automatic volume adjustments to recordings? A. Noise Reduction C.actualtests. Mix Questions QUESTION NO: 26 Which two layers are Cisco Unified Communications component layers? (Choose two. D. AGC B. Define a new firmware load on specific device. VAD Answer: A Explanation: QUESTION NO: 25 Which option allows an engineer to deploy new firmware to a single phone.E Explanation: QUESTION NO: 24 Users report volume issues with recordings in Cisco Unity Connection. Answer: A Explanation: Topic 6.) A. Network layer "Pass Any Exam. Infrastructure layer B. Data link layer C.com 25 . Save configuration and reset individual device. C.www. while reducing possible impact? A. Upload firmware to TFTP server." .

but the user decides to ignore it. Any Time. text-to-speech. During the active call. or broadcast Answer: B." .actualtests. Endpoints layer E. 4 D. 6 Answer: B Explanation: QUESTION NO: 29 "Pass Any Exam. call waiting indicates a second call is incoming to the handset.C.D Explanation: QUESTION NO: 27 Which three choices are functions or features of Cisco Unity Connection? (Choose three. In this scenario. voice-enabled message navigation D. what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint? A. voice-enabled dialing to external users E.com 26 . which allows access to Exchange emails from a telephone C. automated call rerouting to agents through round robin. longest idle. 5 E. Transport layer Answer: A.) A. 3 C.www. automated attendant capabilities F.E Explanation: QUESTION NO: 28 An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express.Cisco 210-060 Exam D. video-enabled messaging through converged networks B. 2 B.

com 27 . CLI D. Cisco Security Device Manager Answer: A.B. GUI E." . Voice VLAN D. TCP/IP F. PortFast Answer: A. Cisco Configuration Professional B. CPE C.C Explanation: QUESTION NO: 31 Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three.D Explanation: "Pass Any Exam. Any Time.) A.www. 2000 B. 2443 C. Routing protocol E. 5061 Answer: A Explanation: QUESTION NO: 30 Which three choices are required for the boot process for a Cisco IP phone? (Choose three. DHCP services C. 5060 D. TFTP services B.) A. TUI F.actualtests.Cisco 210-060 Exam Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager? A.C.

configure > pilot number B. User management E.www." . configure > phones D. Configure B. Device C. Media devices Answer: B Explanation: "Pass Any Exam. Any Time. configure > system parameters Answer: C Explanation: QUESTION NO: 34 Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager? A. Voicemail C. Administration D. Application B. Reports Answer: A Explanation: QUESTION NO: 33 Which menu should be used to create a username and password in the Cisco Unified CME GUI? A.Cisco 210-060 Exam QUESTION NO: 32 Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI? A.com 28 .actualtests. System D. configure > extension C.

No auto-reg-ephone B.com 29 . B. C. and add the requested features.www. Any Time. No service ephone-reg C. User B in partition Y assigns both partitions to CSS-X. User B in partition X is not assigned to any CSS.actualtests. Copy the Standard 7965 SCCP phone button template. the error "No New Phone to Add" appears. Copy the Standard User softkey template. rename it. B. Answer: C Explanation: "Pass Any Exam. stcapp ccm-group 1 Answer: A Explanation: QUESTION NO: 36 Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager? A. User B is assigned to partition Y and assigns to CSS-X. D." . User B is not assigned to any partition or CSS. C. name it. Answer: B Explanation: QUESTION NO: 37 Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965? A.Cisco 210-060 Exam QUESTION NO: 35 When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface. It is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP. Which command is causing the error? A. SIP-ua no auto-reg-ephone D. D. Modify the Standard User softkey template. and add the requested features.

) A. User without mailbox E.com 30 . Device profile B. Contact B. Any Time. UC service profile C. User with mailbox B. Extension mobility profile D.actualtests.www. Call handler C. Imported user C. Notification "Pass Any Exam. Synch user D." . Local admin user with mailbox Answer: A.D Explanation: QUESTION NO: 40 Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection? A. SIP profile Answer: B Explanation: QUESTION NO: 39 Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two. User D.Cisco 210-060 Exam QUESTION NO: 38 Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence? A.

Alias B.) A. Template Answer: A. F. First name F. Last name G." . D. Certain users are in a different partition.) A.D Explanation: QUESTION NO: 43 Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory? "Pass Any Exam. Certain users are using a different call handler. C. Certain users are being moved to a different branch office. B. Any Time.C. E. Extension D. User type C. Corporate email address E.Cisco 210-060 Exam Answer: C Explanation: QUESTION NO: 41 Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four. Certain users changed their extensions.www.C. Answer: B. Employee ID H.actualtests.B. Certain users are using a different phone system.com 31 .H Explanation: QUESTION NO: 42 For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three. Certain users are being added to Cisco Unified Presence Server.

Cisco 210-060 Exam A.com 32 . UDP C. Cisco Unified Contact Center Express C." .www. Any Time. Cisco WebEx D. Quip Answer: A Explanation: QUESTION NO: 46 Which type of signaling does desktop control mode use to control a desk phone? A. Lync C. CTIQBE "Pass Any Exam. Cisco Quality Management E. Skype D. IMAP D. TCP B. HTTP Answer: A Explanation: QUESTION NO: 44 Which options are two on-premise components of Cisco Unified Presence? (Choose two. Cisco Unified Contact Center Enterprise Answer: A. Cisco Unified Communication Manager B.) A.actualtests.C Explanation: QUESTION NO: 45 Which client supports Cisco Unified Presence? A. Jabber B.

SIP C. XMPP D. Which phone configuration is missing? A. Any Time.actualtests. Location C. Common device configuration C.Cisco 210-060 Exam B. The CSF device and user are associated. SCCP Answer: A Explanation: QUESTION NO: 47 The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use. but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode. BLF audible alert setting D.www.com 33 ." . Client service framework B. Route pattern Answer: C Explanation: QUESTION NO: 49 DRAG DROP "Pass Any Exam. Subscriber calling search space B. Calling search space D. Phone button template Answer: A Explanation: QUESTION NO: 48 A voice engineer configured a Cisco Unified Presence client for a new employee. Which configuration item should be checked next to identify the issue? A.

Cisco Unified CM Administration C. Assign license in Cisco Unified Communications Manager Create end users in Cisco Unified Communications Manager Create Cisco Unified client services framework device Associate CSF to end user Associate DN to end user QUESTION NO: 50 Which navigation pane should be selected to view the CDR statistics? A.actualtests. Any Time.com 34 . 2. 4. 5. Cisco Unified Serviceability B.www. Cisco Unified OS Administration Answer: A Explanation: QUESTION NO: 51 "Pass Any Exam. 3." . Cisco Unified Reporting D.Cisco 210-060 Exam Answer: Explanation: 1.

Perform incremental backups.) A.B. Collect information and traces about errors or alerts that exist in the RTMT.com 35 . Traffic summary by extension Answer: D Explanation: QUESTION NO: 52 Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed? A.D Explanation: "Pass Any Exam.C. Export CDR. Any Time." . Gateway and line group utilization Answer: A Explanation: QUESTION NO: 53 Which four tasks does RTMT allow an administrator to perform? (Choose four. B.www. Gateway utilization B.Cisco 210-060 Exam Which Cisco Unified Communications Manager system report shows high and low call volume patterns? A. View syslog messages. Gateway detail D. Traffic summary E. QoS by call types D. Answer: A. Gateway summary C. E. C. F. Monitor a set of predefined management objects that monitor the health of the system. D. Reboot the system. QoS by Gateway C. CAR report B. Generate alerts when threshold is below or above user-configured. G.actualtests.

Show voice call summary C. Show dial-peer voice summary Answer: A Explanation: "Pass Any Exam.actualtests. Debug voip dialpeer D." . Serial Answer: B Explanation: QUESTION NO: 56 Which command is used to troubleshoot calls as they enter and leave a PRI connection? A.www. SNMP D. FXS B.com 36 . FTP C. SFTP B. TFTP Answer: A Explanation: QUESTION NO: 55 What is the interface type that you should use to connect a PSTN analog line to the VoIP network? A.Cisco 210-060 Exam QUESTION NO: 54 Which server does Cisco recommend that you configure before a CUCM backup? A. FXO C. Any Time. E and M D. Debug isdn q 931 B.

apply the translation profile to a translation rule. Cisco Unified Communications Manager is unable to allocate DN. and apply the translation profile to the dial peer in the inbound direction.actualtests. ephone does not exist for the ephone-dn. C. Set up a voice translation profile. C. Set up a voice translation rule. D. Cisco Unified Communications Manager subscriber is offline. Cisco Unified Communications Manager database replication status is 2. B. Which procedure allows the leading digits to be stripped as soon as they arrive at the H. C. B.com 37 . Any Time. D. ephone is not registered. Set up a voice translation rule. Answer: D Explanation: QUESTION NO: 59 Customer requirements dictate that local calls from area code 408 display the ANI as a 7-digit number. "Pass Any Exam. apply the translation rule to a translation profile. B. Duplicate ephone-dn is not assigned to the ephone. Cisco Unified Communications Manager auto registration is disabled. E.www. and apply the translation rule to the dial peer in the outbound direction. Cisco Unified Communications Manager is unable to reach user IP phone. and apply the translation profile to the dial peer in the outbound direction. Answer: B Explanation: QUESTION NO: 58 Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message? A. apply the translation rule to a translation profile.Cisco 210-060 Exam QUESTION NO: 57 Which configuration causes PSTN users to experience a fail tone for every other call when trying to reach a particular number on Cisco Unified CME? A. ephone-dn is not assigned to the ephone." .323 voice gateway? A.

C. Issue the reset H. Issue the reset H.com 38 .H (mac-address) command under global configuration. Answer: A Explanation: QUESTION NO: 60 An end user has made more attempts to log in than allowed. Issue the reset command under the ephone-dn configuration of the phone. C.E Explanation: QUESTION NO: 62 Two departments have their own call-park slot to park calls.H. F. Issue the reset command under the ephone configuration of the phone. Issue a shutdown. apply the translation profile to a translation rule.www. Any Time.actualtests." . no shutdown command on a switch port that provides PoE to a Cisco phone. using the wrong voice-mail pin. Message settings D.H.) A. Password settings C. Mailbox Answer: B Explanation: QUESTION NO: 61 Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three. Which feature on Cisco Unified CME allows one department to answer a call for another department? "Pass Any Exam. Change password B. D. The user has been locked out. Which submenu does an administrator select to unlock the pin? A. B. Issue the restart command under the ephone-dn configuration of the phone.Cisco 210-060 Exam D. E. and apply the translation rule to the dial peer in the inbound direction. Answer: A.H (mac-address) command telephony-service configuration. Set up a voice translation profile.

www. 4 B. 8 E. Any Time. Barge-in Answer: D Explanation: QUESTION NO: 63 What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges? A. RTP C.actualtests. 9 Answer: D Explanation: QUESTION NO: 64 Which protocol is used to monitor active voice call quality? A. QoS D.com 39 . 6 C. SDP Answer: A Explanation: QUESTION NO: 65 DRAG DROP "Pass Any Exam. RTCP B. Call park B.Cisco 210-060 Exam A. Call forward C. 7 D." . Call transfer D. Pickup-group E. STP E.

Cisco Analog Voice Gateway VG224 "Pass Any Exam. Any Time.Cisco 210-060 Exam Answer: Explanation: QUESTION NO: 66 Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN? A." .www.com 40 .actualtests.

www. E.Cisco 210-060 Exam B. but B can hear A. This action does not affect the call. Cisco Integrated Service Router with digital signal processor resources Answer: D Explanation: QUESTION NO: 67 What is needed to support SIP Early Media? A. Route List Answer: A Explanation: QUESTION NO: 68 The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. C. A junior network engineer mistakenly reboots subscriber1. The call remains active. but quality may suffer. Any Time. Annunciator D. Cisco Unified Communications Manager Music On Hold node D. Cisco Unified Communications Manager call processing node C. User A can hear B. Media Termination Point B. Transcoder C. User A is speaking to user B on an active call. D. Answer: D Explanation: "Pass Any Exam. What effect does this have on the call? A. Conference Bridge E. but B cannot hear A.actualtests." . User A cannot hear B. DSP F. This action drops the call. B.com 41 .

and conceal seconds is 7. average jitter is 20 ms. B. network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones.www. network delay is 1 ms. network delay. jitter detected in voice calls B.Cisco 210-060 Exam QUESTION NO: 69 A company has invested in an on-premises VoIP solution. Average jitter is too high. choppy voice calls E. For design simplicity purposes. Calculated packet loss is 3%.) A. customers are reporting problems. Calculated packet loss is too high. C.D Explanation: QUESTION NO: 70 A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone. Answer: A Explanation: QUESTION NO: 71 Why is quality of service critical to voice network traffic? "Pass Any Exam. Conceal seconds are too high.com 42 . problems with email latency C." . What is the most likely problem with this call? A. PCs are getting IP addresses but phones are not Answer: A. and packet loss. Network delay is too high.actualtests. slow internet download speeds D. Any Time. the network engineer remotely checks call statistics such as jitter. Which two potential problems may be reported about the calls as a result of this design decision? (Choose two. D.

Voice traffic is bursty in nature. Batch Administration Tool Answer: B Explanation: QUESTION NO: 74 Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface? "Pass Any Exam. Answer: A Explanation: QUESTION NO: 72 Which two options are available when adding a user to Call Unity Express? (Choose two.) A.B Explanation: QUESTION NO: 73 Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager? A. TAPS E.com 43 . Voice traffic cannot be compressed. D. BAT D. B. Packets can be resent without affecting conversations. Bulk Administration Tool C. Voice traffic is real-time network traffic.www. C. LDAP Answer: A. Bulk Accounts Tool D. Batch Accounts Tool B. GUI B.Cisco 210-060 Exam A.actualtests. CLI C." . Any Time.

Any Time. Configure > System Parameters C." .actualtests. Administration > Update System Info B. auto answer C. partition B. softkey template E. MAC address C.) A. voice-mail profile E.www.F Explanation: QUESTION NO: 77 "Pass Any Exam.E Explanation: QUESTION NO: 76 Which two options are configured on the directory number configuration page within Cisco Unified Communications Manager Administrator? (Choose two. max calls Answer: A.com 44 . MAC address Answer: A. device pool B. auto answer D.Cisco 210-060 Exam A. Configure > Phones D.) A. Configure > Extensions Answer: C Explanation: QUESTION NO: 75 Which two options are configured on the phone configuration page within Cisco Unified Communications Manager Administrator? (Choose two. partition D. common device configuration F.

com 45 . route groups D." . Description Answer: A Explanation: "Pass Any Exam. max-dn E. Line Text Label B.) A. calling search space B. SIP trunk E. Any Time. dn-webedit Answer: E Explanation: QUESTION NO: 78 To control telephony costs. External Phone Number Mask D.actualtests. auto-reg-ephone B. Which feature must be defined under telephony service configuration? A.Cisco 210-060 Exam An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. Which configuration item allows an administrator to do this? A. max-ephones D.www.B Explanation: QUESTION NO: 79 A user wants their name to show on their phone instead of their directory number. gateway Answer: A. Which two options allow for this restriction? (Choose two. partitions C. Caller Name E. Alerting Name C. auto-reg-dn C. management wants to restrict who can place long distance calls.

mobility profile E. search spaces D.Cisco 210-060 Exam QUESTION NO: 80 A company has a 5-digit dial plan. to convert the calling directory number to the PSTN routable calling directory number D. phone button template D. service profile C. to associate a directory number with a SIP endpoint Answer: C Explanation: QUESTION NO: 81 Which two components are needed before a user can be assigned to a Presence node? (Choose two. device profile Answer: A.B Explanation: QUESTION NO: 82 Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two. Any Time.) A. schedules "Pass Any Exam. classes of service C.www. to block calling number identification B.actualtests. Why are external masks used? A.com 46 . to enable called number identification C. A junior engineer inquires about the directory number external masks.) A. Cisco Unified Communications Service B. user templates E. partitions B." .

F. Migrate D.F Explanation: QUESTION NO: 84 An engineer is syncing Cisco Unity Connection with LDAP.D Explanation: QUESTION NO: 83 Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four. Create B. Modify C.) A.) A. Update E. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database. LDAP authentication must be configured and enabled. Any Time.E. Cisco Unity Connection supports integrations with OpenLDAP. Which three things should the engineer consider during this process? (Choose three. Purge H." .com 47 . D.actualtests.D. B.Cisco 210-060 Exam Answer: B.www. Manage Answer: A.E. SSL certificates from LDAP must be uploaded to Cisco Unity Connection. E. Delete F. LDAP synchronization must be configured and enabled.F Explanation: QUESTION NO: 85 "Pass Any Exam. Export G. There is no limit to the amount of LDAP filters that can be created. C. Answer: C.

Local B.B Explanation: QUESTION NO: 87 An engineer has deployed IM-user-only mode for the IM and Presence Service. Outlook Answer: A. audio/video calling D. Cisco Unified Presence Server C. Any Time.) A. SOAP Answer: A. Cisco Unity voicemail retrieval via SMTP E.C.) A.E Explanation: "Pass Any Exam. SCCP D. Which two features will be available? (Choose two. TMS F." .) A. XMPP C. MGCP E.actualtests.D Explanation: QUESTION NO: 86 Which two protocols does Jabber use to achieve Presence status? (Choose two.com 48 .www. Cisco Unified Communications Manager D. SIP/SIMPLE B. third-party XMPP clients are not supported B. IM and Presence support without Cisco Unified Communications Manager C. LDAP E. XMPP federation capabilities Answer: B.Cisco 210-060 Exam Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three.

Persistent D. Cisco Unified Communications Manager Administration E. group chat. Group C. Cisco Unified Reporting D. Cisco Unified Disaster Recovery Answer: A "Pass Any Exam. and IM history C.www. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H. such as persistent chat. Cisco Unified Serviceability B." .) A.Cisco 210-060 Exam QUESTION NO: 88 Which IM and Presence chat feature allows for an always-available chat room that remains active. Personal B. Cisco Unified OS Administration C. Any Time.com 49 .B Explanation: QUESTION NO: 90 In which section of Cisco Unified Communications Manager are Call Detail Records viewed? A. provides Enterprise IM capabilities. even if all of the participants leave the chat? A.323 protocols Answer: A. Ad-hoc Answer: C Explanation: QUESTION NO: 89 Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two. provides and streamlines enterprise audio and video communications D. enhances communications by providing multipoint conference capabilities E.actualtests. enhances productivity by using availability awareness and reduce communications delays B.

Navigate to Cisco Unified CM Administration > Tools > System Reports. Navigate to Cisco Unified Reporting > Tools > System Reports. Answer: A Explanation: QUESTION NO: 93 Which report in the CAR tool provides information about the call volume for a specified period? A. a network administrator must provide a report to management that displays the number of phones registered per server. Top N duration report C.) A. Any Time. traffic summary report B. Statistics Enabled Answer: B. As part of this process. gateway utilization report "Pass Any Exam.D Explanation: QUESTION NO: 92 For capacity planning purposes. Navigate to Cisco Unified Operating System Administration > Tools > System Reports.www. which two service parameters must be activated? (Choose two. C." . precedence call summary report D. CDR Enabled Flag C. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive.actualtests.Cisco 210-060 Exam Explanation: QUESTION NO: 91 CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. Where can the administrator obtain this information? A. D.com 50 . Call Diagnostics Enabled E. Cisco CAR Web Service B. Cisco Serviceability Reporter D. B.

B. Cisco TAPS Answer: A Explanation: QUESTION NO: 96 A group of managers for a company has requested IP telephony reports with performance data "Pass Any Exam. Which option describes where this information can be retrieved using Cisco Unified Communications Manager? A. a network engineer wants to review usage reports that provide top five users. top five calls. Navigate to Cisco Unified Operating System Administration > Tools > System Reports > System Overview > Select desired reports." .Cisco 210-060 Exam Answer: A Explanation: QUESTION NO: 94 In an effort to proactively manage IP telephony infrastructure. Any Time. Cisco JTAPI E. Cisco AXL Toolkit C. and traffic summary. Answer: C Explanation: QUESTION NO: 95 Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster? A.com 51 . C. RTMT B. Navigate to Cisco Unified CM Administration > CDR Analysis and Reporting >System Reports > System Overview > Select desired reports. Navigate to Cisco Unified Reporting > Tools > System Reports > System Overview > Select desired reports. Cisco CTL Client D. D. Navigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System Reports > System Overview > Select desired reports.actualtests.www.

Answer: B. Which Layer 2 status should be seen? A. Any Time. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives. E. E. the backup times out. C. It requires the use of schedules for backups. Select Cisco Unified Reports > Tools > Serviceability Reports Archives.com 52 . Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface? A. Answer: E Explanation: QUESTION NO: 97 An engineer is configuring the Cisco Unified Communications Manager disaster recovery system.) A.F Explanation: QUESTION NO: 98 An administrator wants to verify that a new PRI is properly connected to the PSTN status. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives. SSL is used between the master and local agents. If the backup does not complete within 40 hours. LINK_UP D. D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives. B. CONTROLLER_UP Answer: A Explanation: "Pass Any Exam. D. If the backup device is listed in a backup schedule.Cisco 210-060 Exam and graphs. MULTIPLE_FRAME_ESTABLISHED B. F. B. Backup files are encrypted using the cluster security password.C. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives. Archiving backups to tape drives is supported. it cannot be manually deleted. TEI_ASSIGNED C.actualtests. Which three statements about the disaster recovery system are true? (Choose three. C." .www.

com 53 . A route pattern contains a list of SIP trunks that can reach the PSTN. Cisco Unified Communications Manager Media Resources C. IP phones E. IP phone B. C.actualtests. voice gateways D. Why would the administrator look here when troubleshooting PSTN connectivity troubles? A. B. Which fault domain should be investigated? A. network router B. Answer: B Explanation: QUESTION NO: 100 A user reports that several IP phones in a single department are displaying a continuous "registering" message. a network administrator opens the Cisco Unified Communications Manager Administration web page and begins to review route patterns." .Cisco 210-060 Exam QUESTION NO: 99 After getting reports that users cannot make calls out to the PSTN.www. Which fault domain should be investigated first? A. SIP gateway Answer: C Explanation: QUESTION NO: 101 An end user reports that conference calls are failing. D. Any Time. A route pattern contains a list of gateways that can reach the PSTN. network switch D. A route pattern contains the necessary privileges for calling the PSTN. A route pattern contains dial plan information for calling the PSTN. Cisco Unified Communications Manager subscriber node C. network routers and switches "Pass Any Exam.

but receives an error recording when attempting to call someone over the PSTN. Connection Database Proxy C. Connection Message Transfer Agent Answer: D Explanation: QUESTION NO: 104 A field technician must reset a single 7965 IP phone so that it will be discovered on the network "Pass Any Exam.actualtests." . Check the gateway to determine which codec is being used by the appropriate dial peer. B. Connection Notifier D. The user cannot recall the error recording to provide the specific error message. Connection DB Event Publisher B.) A. E.www.com 54 . Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator. Check the region used by the IP phone in Cisco Unified Communications Manager. D.D Explanation: QUESTION NO: 103 A technician is checking services in response to the recent failed delivery of all voicemails.Cisco 210-060 Exam Answer: B Explanation: QUESTION NO: 102 An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones. Which two steps should the network engineer take to begin troubleshooting? (Choose two. Which service must be running for message delivery to function properly? A. Any Time. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again. Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager. Answer: C. C.

Select Settings > Device Configuration. then dial * * # * * D. Have field technician select the Settings button on phone. Cisco JTAPI Answer: A Explanation: QUESTION NO: 106 An end user has an 7945 IP phone. Have field technician select the Settings button on phone. Answer: B Explanation: "Pass Any Exam. Cisco Quality Report Tool B. Have field technician select the Settings button on phone. then dial # # * # # C. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.actualtests. then dial * * # # # Answer: C Explanation: QUESTION NO: 105 An end user is experiencing performance issues with their IP phone. How should the engineer instruct the user to launch the IP phone applications? A. Which phone feature could the administrator configure to allow the end user to notify them when issues occur? A.Cisco 210-060 Exam again and request an IP address from DCHP. Select the "?" button on the IP phone. Any Time. Select the globe button on the IP phone. Have field technician select the Settings button on phone. B. D." .com 55 . then dial # # * * * B. Select Settings > User Preferences.www. Which steps should the network engineer provide? A. System Log Management C. but is unable to launch any of the IP phone applications. C. Cisco CDR Analysis and Reporting D.

" .www. Any Time.com 56 .Cisco 210-060 Exam "Pass Any Exam.actualtests.

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