Ccna Collab Cicd 210-060 | Telephone | Computer Network

Cisco 210-060

Implementing Cisco Collaboration Devices v1.0
Version: 5.1

Cisco 210-060 Exam
Topic 1, Describe the Characteristics of a Cisco Unified Communications Solution
QUESTION NO: 1
Which two technologies comprise a Cisco Presence deployment? (Choose two.)
A. Cisco Unified Presence Server
B. Cisco Unity Connection
C. Cisco Unified Communications Manager
D. Active Directory
E. Cisco Unified Border Element
F. Cisco Expressway
Answer: A,C
Explanation:

QUESTION NO: 2
Which three network elements are crucial when deploying VoIP devices? (Choose three.)
A. Round-trip time
B. QoS markings
C. Bandwidth
D. Ethernet
E. Fibre
F. Token ring
Answer: A,B,C
Explanation:

QUESTION NO: 3
Use the router console to view the configuration and answer the question.

"Pass Any Exam. Any Time." - www.actualtests.com

2

Cisco 210-060 Exam

When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the
call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)
A. dial-peer voice 910 pots
B. dial-peer voice 9 pots
C. dial-peer voice 9001 voip
D. destination pattern is incorrect
E. prefix is missing from the dial-peer
F. the port assignment is incorrect in the dial-peer
G. the port number is missing in the dial-peer
Answer: B,F

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3

Cisco 210-060 Exam
Explanation:
The dial 9, 910, and 9001 dial peer configurations are shown below:

Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first.
However, the port used should be 0/0/0:15 not 0/0/0:12.

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4

Cisco 210-060 Exam

QUESTION NO: 4
Use the router console to view the configuration and answer the question.

"Pass Any Exam. Any Time." - www.actualtests.com

5

The dial-peer port assignment is incorrect B.actualtests.Cisco 210-060 Exam Emergency calls from a Branch router phone is failing. why is this call failing? A. digit stripping needs to be performed Answer: C Explanation: The emergency dial peer configuration is shown below from the Branch routers: "Pass Any Exam. From the router configuration information provided. Any Time. The destination pattern is incorrect D. the digit string prefix is missing C." .com 6 .www.

actualtests.www.Cisco 210-060 Exam Here we can see that 911 does not actually match the configured destination patterns.com 7 . "Pass Any Exam. Any Time. QUESTION NO: 5 Use the router console to view the configuration and answer the question." .

why are international calls failing? A.actualtests. The character "T" cannot be used in a Pots dial pattern C. Prefix should be 00 B. not 00. The port should be 0/0/0:12 D. Using the router configuration supplied. The destination pattern is missing a "0" Answer: A Explanation: The International dial peer configuration is shown below: The prefix is incorrectly set to 900.com 8 . Any Time." . "Pass Any Exam.www.Cisco 210-060 Exam International calls are also failing.

The port assignment should be 0/0/0:12 B. correctly determine why these calls are not successful A. Any Time.Cisco 210-060 Exam QUESTION NO: 6 Use the router console to view the configuration and answer the question. Using the Branch router configuration.com 9 ." .actualtests. The destination pattern should be 90[1-9]T "Pass Any Exam. Calls to National numbers are failing.www.

Cisco Unified Communications Manager User Options Page E.actualtests. Provision End Users and Associated Devices QUESTION NO: 7 An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time. Bulk Administration Tool B. The character "T" cannot be used in a Pots dial pattern D. Which configuration item allows an administrator to do this? "Pass Any Exam. Which option should be used? A.com 10 . Cisco Upload Tool Answer: A Explanation: QUESTION NO: 8 A user wants their name to show on their phone instead of their directory number. Command Lookup Tool D. Product Upgrade Tool C." .Cisco 210-060 Exam C.www. The digit prefix should be "00" Answer: B Explanation: The National dial peer configuration is shown below: Topic 2. Any Time.

Cisco 210-060 Exam A. Which option verifies that the Jabber client is connected to all appropriate back-end systems? A. Report A Problem C.www. Description Answer: A Explanation: QUESTION NO: 9 A user would like all calls to be forwarded to voice mail. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box C." .com 11 . Line Text Label B. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box B. Alerting Name C. Reset Jabber Answer: A Explanation: "Pass Any Exam. External Phone Number Mask D. Caller Name E. About Jabber E.actualtests. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box Answer: C Explanation: QUESTION NO: 10 A new user has successfully registered Cisco Jabber. Advanced Settings D. Show Connection Status B. Any Time. Call Forward and Pickup Settings > Forward All > Select voice mail check box D. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page? A.

com 12 . Any Time.actualtests.www." . "Pass Any Exam.Cisco 210-060 Exam QUESTION NO: 11 Use the exhibits below to answer the question.

Any Time.actualtests." .www.com 13 .Cisco 210-060 Exam "Pass Any Exam.

What is causing this failure? A.com 14 . Device Pool cannot be default B. 9971 Phones do not support SIP D. MAC address is incorrect Answer: E Explanation: "Pass Any Exam. Any Time.www. phonei_css is the incorrect calling search space2 C." .actualtests.Cisco 210-060 Exam A new phone has been added to the Cisco Unified Communications Manager. but is not registering properly. The location Hub_None has not been activated E.

QUESTION NO: 12 Use the exhibits below to answer the question. "Pass Any Exam.actualtests. here we see that the configured MAC address is 8478ACF71D1F.www. but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F. However. fixed name that is automatically assigned to the phone based on its MAC address. Any Time.com 15 .Cisco 210-060 Exam The host name is a unique." .

Any Time.actualtests.com 16 .Cisco 210-060 Exam "Pass Any Exam.www." .

" . User is not associated with the device D.actualtests.Cisco 210-060 Exam What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) A. IM & Presence server is down C.com 17 . CSF Device is not registered. Incorrect username and password B. IP or DNS name resolution issue E. Any Time. F. IP Phone DN not associated with the user Answer: B.D Explanation: "Pass Any Exam.www.

" . All other answer choices would result in a login failure.com 18 .www. Any Time. QUESTION NO: 13 Use the exhibits below to answer the question.actualtests. "Pass Any Exam.Cisco 210-060 Exam The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down. not communication error.

" . Any Time.Cisco 210-060 Exam "Pass Any Exam.com 19 .www.actualtests.

Calling Search Space Answer: B "Pass Any Exam.Cisco 210-060 Exam Refer to the exhibits Which configuration option. Any Time." .www. in the device configuration page.actualtests. AAR Calling Search Space E. will allow an administrator to assign a device to a group of like devices? A. Device Pool C. Media Resource Group List B. Location D.com 20 .

Presence F. Cisco Compatible Extensions Answer: A. The device characteristics you can specify for a device pool are: •Region •Date/time group •Cisco CallManager group •Calling search space for auto-registration Topic 3.C Explanation: QUESTION NO: 15 Which option can an administrator use to add users to Cisco Unity Connection in different time zones? A.) A. Contact Template D.actualtests. Call Handler Template C. Directory Handler E.com 21 . Configure Voice Messaging and Presence QUESTION NO: 14 Which three locations can an administrator import from to create users on Cisco Unity Connection? (Choose three.B. LDAP C.Cisco 210-060 Exam Explanation: Use device pools to define sets of common characteristics for devices. Cisco Unified Communications Manager via AXL D. User Templates B. Any Time." . Bulk administration tool B. Outlook E.www. Interview Handler Answer: A Explanation: "Pass Any Exam.

MGCP gateway E.) A. Caller Input F.Cisco 210-060 Exam QUESTION NO: 16 A user is assigned more than one directory number. Mailbox Answer: A Explanation: QUESTION NO: 17 Which component is needed to facilitate the connection between Cisco Unified Communications Manager and Cisco Unified Presence Server? A. Notification Devices C.com 22 .actualtests. Any Time. Cisco Extended Functions "Pass Any Exam. Alternate Names D. Cisco CTI Manager D. Which four services must be enabled? (Choose four. Cisco Intercluster Lookup Service F. Alternate Extension B. Message Settings E. Which option allows one voicemail box to serve both directory numbers? A. H. Cisco Messaging Interface E. SIP trunk B. Cisco Unified Border Element Answer: A Explanation: QUESTION NO: 18 A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Cisco TFTP B.www.323 gateway C. Gatekeeper D. Cisco AXL Web Service C." .

www. Any Time. CAR B.Cisco 210-060 Exam G.C. CUBE Answer: A Explanation: QUESTION NO: 20 Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager? A.G Explanation: Topic 4. Cisco Directory Sync Answer: A. Cisco Reporting Tool E.actualtests. RTMT E." . and trunks. gateways. Cisco Unified Communications Manager H. Route plan report B. CDR C.B. Directory number lookup Answer: A Explanation: Topic 5. including conference bridges. Which report would the administrator run? A. Maintain Cisco Unified Communications System QUESTION NO: 19 An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices.com 23 . CDR C. Provide End User Support "Pass Any Exam. SIP D. CAR D.

) A. MWIs are in the process of synchronizing with the phone system. E. Cisco Unified Messaging Service B. B.www. Cisco Unified Communications Manager Service Profile C. Cisco Unified Presence Server Application Listener F. Voicemail ports are not configured for MWI requests. C. "Pass Any Exam. Jabber Advanced Settings B. Cisco Unified Presence Server System Topology G. The Connection Notifier service has been stopped.B. Cisco Unified Presence Server Advanced Settings E. Message Waiting Indicators E.) A. Jabber Version Answer: A.com 24 . Which two issues can cause this problem? (Choose two. Cisco Unified Communications Manager User Management D. Which feature on Cisco Unity Connection should be checked? A. Assuming that network connectivity has been verified. Any Time. Alternate MWI Answer: A Explanation: QUESTION NO: 23 Many users report that there is a delay in receiving MWI notifications for voicemails. Roles D. The MWI functionality for the port groups has been disabled." . Not enough MWI assigned ports are available.C Explanation: QUESTION NO: 22 A user reports that when they receive a voicemail on their phone. they do not receive it in their email as well. which three settings for the end user should be checked? (Choose three. Enterprise Parameters C.actualtests. D.Cisco 210-060 Exam QUESTION NO: 21 An end user is unable to sign into Jabber.

Which feature can be disabled to prohibit automatic volume adjustments to recordings? A." . while reducing possible impact? A. Reset Device Pool. VAD Answer: A Explanation: QUESTION NO: 25 Which option allows an engineer to deploy new firmware to a single phone. Any Time. Upload firmware to TFTP server. Restart TFTP service. Save configuration and reset individual device. D. Data link layer C. Noise Reduction C. Enable Peer Firmware Sharing. Mix Questions QUESTION NO: 26 Which two layers are Cisco Unified Communications component layers? (Choose two.actualtests.Cisco 210-060 Exam Answer: D. Infrastructure layer B. AGC B. Audio Normalization D. Define a new firmware load on specific device.E Explanation: QUESTION NO: 24 Users report volume issues with recordings in Cisco Unity Connection. Define load in device defaults. Answer: A Explanation: Topic 6. C.com 25 .www.) A. Network layer "Pass Any Exam. B.

6 Answer: B Explanation: QUESTION NO: 29 "Pass Any Exam. 3 C. video-enabled messaging through converged networks B.C. what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint? A. automated call rerouting to agents through round robin. 2 B.E Explanation: QUESTION NO: 28 An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. Any Time.D Explanation: QUESTION NO: 27 Which three choices are functions or features of Cisco Unity Connection? (Choose three. longest idle.www. text-to-speech. automated attendant capabilities F. 5 E." . but the user decides to ignore it. In this scenario. 4 D.actualtests. which allows access to Exchange emails from a telephone C.) A. call waiting indicates a second call is incoming to the handset. or broadcast Answer: B.com 26 . Transport layer Answer: A.Cisco 210-060 Exam D. Endpoints layer E. voice-enabled dialing to external users E. voice-enabled message navigation D. During the active call.

CLI D.C.Cisco 210-060 Exam Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager? A. Any Time." .B. Cisco Configuration Professional B.) A. DHCP services C. TFTP services B.www. Cisco Security Device Manager Answer: A. CPE C. 2443 C.C Explanation: QUESTION NO: 31 Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three. TUI F. Voice VLAN D. 5060 D. 5061 Answer: A Explanation: QUESTION NO: 30 Which three choices are required for the boot process for a Cisco IP phone? (Choose three. PortFast Answer: A.) A. TCP/IP F.com 27 .actualtests.D Explanation: "Pass Any Exam. Routing protocol E. GUI E. 2000 B.

actualtests. configure > phones D. System D. Configure B. Device C." . configure > extension C. Voicemail C.com 28 . Administration D. Reports Answer: A Explanation: QUESTION NO: 33 Which menu should be used to create a username and password in the Cisco Unified CME GUI? A.Cisco 210-060 Exam QUESTION NO: 32 Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI? A. Any Time.www. configure > pilot number B. User management E. Media devices Answer: B Explanation: "Pass Any Exam. configure > system parameters Answer: C Explanation: QUESTION NO: 34 Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager? A. Application B.

User B in partition Y assigns both partitions to CSS-X.www. No service ephone-reg C. No auto-reg-ephone B. name it. D. and add the requested features. D. stcapp ccm-group 1 Answer: A Explanation: QUESTION NO: 36 Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager? A. Modify the Standard User softkey template.actualtests. Copy the Standard 7965 SCCP phone button template. Any Time. B. and add the requested features. It is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP. rename it. User B in partition X is not assigned to any CSS.com 29 . Answer: C Explanation: "Pass Any Exam." .Cisco 210-060 Exam QUESTION NO: 35 When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface. User B is not assigned to any partition or CSS. User B is assigned to partition Y and assigns to CSS-X. B. Answer: B Explanation: QUESTION NO: 37 Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965? A. SIP-ua no auto-reg-ephone D. C. the error "No New Phone to Add" appears. C. Which command is causing the error? A. Copy the Standard User softkey template.

UC service profile C. Synch user D. Any Time.D Explanation: QUESTION NO: 40 Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection? A.com 30 . User without mailbox E. Call handler C.Cisco 210-060 Exam QUESTION NO: 38 Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence? A." . Contact B. Notification "Pass Any Exam. Device profile B.www.actualtests. Imported user C. User with mailbox B. User D. Extension mobility profile D. SIP profile Answer: B Explanation: QUESTION NO: 39 Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.) A. Local admin user with mailbox Answer: A.

com 31 . F. Certain users are using a different call handler. Certain users are being moved to a different branch office.) A.B. Any Time.www.H Explanation: QUESTION NO: 42 For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three. Template Answer: A. Answer: B.C. D.C. Corporate email address E. B. First name F.) A. User type C." . Last name G. Employee ID H.actualtests.Cisco 210-060 Exam Answer: C Explanation: QUESTION NO: 41 Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four. Certain users are using a different phone system. Extension D. C. Certain users changed their extensions. Certain users are being added to Cisco Unified Presence Server.D Explanation: QUESTION NO: 43 Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory? "Pass Any Exam. Alias B. E. Certain users are in a different partition.

Skype D. IMAP D.) A." . UDP C.www. TCP B. Quip Answer: A Explanation: QUESTION NO: 46 Which type of signaling does desktop control mode use to control a desk phone? A. CTIQBE "Pass Any Exam. Cisco Unified Communication Manager B.actualtests. Lync C. Cisco WebEx D. Any Time.C Explanation: QUESTION NO: 45 Which client supports Cisco Unified Presence? A. Jabber B.com 32 .Cisco 210-060 Exam A. Cisco Unified Contact Center Express C. Cisco Unified Contact Center Enterprise Answer: A. HTTP Answer: A Explanation: QUESTION NO: 44 Which options are two on-premise components of Cisco Unified Presence? (Choose two. Cisco Quality Management E.

Client service framework B. Phone button template Answer: A Explanation: QUESTION NO: 48 A voice engineer configured a Cisco Unified Presence client for a new employee. Any Time. Common device configuration C. Location C. SIP C. Which configuration item should be checked next to identify the issue? A. BLF audible alert setting D. The CSF device and user are associated.actualtests.www.Cisco 210-060 Exam B. Calling search space D. XMPP D. but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode. The side-car button of the phone does not light up when the line is in use. Route pattern Answer: C Explanation: QUESTION NO: 49 DRAG DROP "Pass Any Exam. Subscriber calling search space B." . SCCP Answer: A Explanation: QUESTION NO: 47 The receptionist has a Cisco 7965 phone with 24-button side-car configuration.com 33 . Which phone configuration is missing? A.

" .Cisco 210-060 Exam Answer: Explanation: 1. Cisco Unified Serviceability B. Cisco Unified Reporting D. Any Time. 3. 4. Cisco Unified OS Administration Answer: A Explanation: QUESTION NO: 51 "Pass Any Exam. 5. Assign license in Cisco Unified Communications Manager Create end users in Cisco Unified Communications Manager Create Cisco Unified client services framework device Associate CSF to end user Associate DN to end user QUESTION NO: 50 Which navigation pane should be selected to view the CDR statistics? A. Cisco Unified CM Administration C.www.com 34 .actualtests. 2.

G. Traffic summary by extension Answer: D Explanation: QUESTION NO: 52 Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed? A. View syslog messages. Gateway utilization B. Gateway and line group utilization Answer: A Explanation: QUESTION NO: 53 Which four tasks does RTMT allow an administrator to perform? (Choose four.) A. Gateway detail D. CAR report B.Cisco 210-060 Exam Which Cisco Unified Communications Manager system report shows high and low call volume patterns? A. F. B. Collect information and traces about errors or alerts that exist in the RTMT.B. Generate alerts when threshold is below or above user-configured. Traffic summary E. D. Reboot the system.actualtests. Export CDR. E. Any Time. Monitor a set of predefined management objects that monitor the health of the system. QoS by call types D.D Explanation: "Pass Any Exam. QoS by Gateway C.www.com 35 .C." . Answer: A. Gateway summary C. Perform incremental backups. C.

FXS B. FXO C. TFTP Answer: A Explanation: QUESTION NO: 55 What is the interface type that you should use to connect a PSTN analog line to the VoIP network? A. SFTP B. Show dial-peer voice summary Answer: A Explanation: "Pass Any Exam.Cisco 210-060 Exam QUESTION NO: 54 Which server does Cisco recommend that you configure before a CUCM backup? A. Show voice call summary C.actualtests. Debug isdn q 931 B. FTP C. Serial Answer: B Explanation: QUESTION NO: 56 Which command is used to troubleshoot calls as they enter and leave a PRI connection? A.com 36 .www." . SNMP D. Debug voip dialpeer D. E and M D. Any Time.

actualtests. C. Set up a voice translation rule. D. ephone-dn is not assigned to the ephone.com 37 . E. B. Set up a voice translation profile. apply the translation profile to a translation rule. Answer: B Explanation: QUESTION NO: 58 Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message? A. ephone is not registered. ephone does not exist for the ephone-dn." .323 voice gateway? A.Cisco 210-060 Exam QUESTION NO: 57 Which configuration causes PSTN users to experience a fail tone for every other call when trying to reach a particular number on Cisco Unified CME? A. and apply the translation profile to the dial peer in the outbound direction. Answer: D Explanation: QUESTION NO: 59 Customer requirements dictate that local calls from area code 408 display the ANI as a 7-digit number. "Pass Any Exam. Cisco Unified Communications Manager database replication status is 2. Cisco Unified Communications Manager is unable to allocate DN. C. Duplicate ephone-dn is not assigned to the ephone. B. Cisco Unified Communications Manager auto registration is disabled. and apply the translation rule to the dial peer in the outbound direction. Set up a voice translation rule. Cisco Unified Communications Manager subscriber is offline. C. apply the translation rule to a translation profile. Any Time. D. Cisco Unified Communications Manager is unable to reach user IP phone. apply the translation rule to a translation profile. Which procedure allows the leading digits to be stripped as soon as they arrive at the H. B.www. and apply the translation profile to the dial peer in the inbound direction.

Issue the reset H. Issue the reset command under the ephone-dn configuration of the phone. Answer: A Explanation: QUESTION NO: 60 An end user has made more attempts to log in than allowed. Change password B.www. F. B." .H (mac-address) command telephony-service configuration. Issue a shutdown. Which feature on Cisco Unified CME allows one department to answer a call for another department? "Pass Any Exam.com 38 .C. Password settings C. Issue the reset command under the ephone configuration of the phone.Cisco 210-060 Exam D. Any Time. Message settings D. using the wrong voice-mail pin. Issue the reset H.H.H (mac-address) command under global configuration.) A. C. Mailbox Answer: B Explanation: QUESTION NO: 61 Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three. Set up a voice translation profile. no shutdown command on a switch port that provides PoE to a Cisco phone.E Explanation: QUESTION NO: 62 Two departments have their own call-park slot to park calls.actualtests.H. The user has been locked out. and apply the translation rule to the dial peer in the inbound direction. E. D. apply the translation profile to a translation rule. Answer: A. Which submenu does an administrator select to unlock the pin? A. Issue the restart command under the ephone-dn configuration of the phone.

Call forward C.Cisco 210-060 Exam A. 7 D. RTP C.actualtests. 8 E. 9 Answer: D Explanation: QUESTION NO: 64 Which protocol is used to monitor active voice call quality? A. QoS D. RTCP B. Call park B. 4 B. Any Time. Barge-in Answer: D Explanation: QUESTION NO: 63 What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges? A. Pickup-group E. SDP Answer: A Explanation: QUESTION NO: 65 DRAG DROP "Pass Any Exam.www. Call transfer D. STP E.com 39 . 6 C." .

Any Time.actualtests.Cisco 210-060 Exam Answer: Explanation: QUESTION NO: 66 Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN? A. Cisco Analog Voice Gateway VG224 "Pass Any Exam." .www.com 40 .

Transcoder C. Annunciator D. This action drops the call.Cisco 210-060 Exam B. but quality may suffer. Answer: D Explanation: "Pass Any Exam. but B cannot hear A.actualtests." . What effect does this have on the call? A.www. Conference Bridge E. C. E. Route List Answer: A Explanation: QUESTION NO: 68 The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. Cisco Unified Communications Manager call processing node C. D. B. User A is speaking to user B on an active call. User A cannot hear B. A junior network engineer mistakenly reboots subscriber1. but B can hear A. User A can hear B.com 41 . Cisco Integrated Service Router with digital signal processor resources Answer: D Explanation: QUESTION NO: 67 What is needed to support SIP Early Media? A. Media Termination Point B. DSP F. Cisco Unified Communications Manager Music On Hold node D. This action does not affect the call. Any Time. The call remains active.

customers are reporting problems. jitter detected in voice calls B.D Explanation: QUESTION NO: 70 A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B." . Any Time. network delay. the network engineer remotely checks call statistics such as jitter. Calculated packet loss is 3%. B. PCs are getting IP addresses but phones are not Answer: A. choppy voice calls E.) A.actualtests. slow internet download speeds D.Cisco 210-060 Exam QUESTION NO: 69 A company has invested in an on-premises VoIP solution. average jitter is 20 ms.www. Shortly after implementing IP phones. and conceal seconds is 7. Conceal seconds are too high. Average jitter is too high. Network delay is too high. What is the most likely problem with this call? A. Calculated packet loss is too high. and packet loss. problems with email latency C. D. network engineers have opted to use a single VLAN for both data and voice traffic. For design simplicity purposes. Which two potential problems may be reported about the calls as a result of this design decision? (Choose two. C. Answer: A Explanation: QUESTION NO: 71 Why is quality of service critical to voice network traffic? "Pass Any Exam. network delay is 1 ms.com 42 . Using web access to the phone.

Voice traffic cannot be compressed. Voice traffic is bursty in nature. C. Bulk Administration Tool C. Voice traffic is real-time network traffic. CLI C. LDAP Answer: A. B. Any Time. GUI B. Packets can be resent without affecting conversations. Batch Accounts Tool B. D.Cisco 210-060 Exam A.B Explanation: QUESTION NO: 73 Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager? A." .www. TAPS E.com 43 .) A. Answer: A Explanation: QUESTION NO: 72 Which two options are available when adding a user to Call Unity Express? (Choose two.actualtests. Bulk Accounts Tool D. BAT D. Batch Administration Tool Answer: B Explanation: QUESTION NO: 74 Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface? "Pass Any Exam.

Administration > Update System Info B.F Explanation: QUESTION NO: 77 "Pass Any Exam. Configure > System Parameters C. auto answer C. softkey template E. max calls Answer: A.) A. voice-mail profile E.Cisco 210-060 Exam A. Any Time. MAC address Answer: A. common device configuration F. device pool B. partition D.) A.E Explanation: QUESTION NO: 76 Which two options are configured on the directory number configuration page within Cisco Unified Communications Manager Administrator? (Choose two. Configure > Extensions Answer: C Explanation: QUESTION NO: 75 Which two options are configured on the phone configuration page within Cisco Unified Communications Manager Administrator? (Choose two. Configure > Phones D.actualtests.www. auto answer D.com 44 . partition B." . MAC address C.

SIP trunk E.com 45 . gateway Answer: A. calling search space B. auto-reg-ephone B.B Explanation: QUESTION NO: 79 A user wants their name to show on their phone instead of their directory number.) A. Description Answer: A Explanation: "Pass Any Exam. dn-webedit Answer: E Explanation: QUESTION NO: 78 To control telephony costs. management wants to restrict who can place long distance calls. Which configuration item allows an administrator to do this? A. Caller Name E. External Phone Number Mask D. Line Text Label B.actualtests. Any Time." . partitions C. max-ephones D. Which two options allow for this restriction? (Choose two. Alerting Name C.Cisco 210-060 Exam An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. route groups D.www. max-dn E. Which feature must be defined under telephony service configuration? A. auto-reg-dn C.

) A. to convert the calling directory number to the PSTN routable calling directory number D.com 46 . to associate a directory number with a SIP endpoint Answer: C Explanation: QUESTION NO: 81 Which two components are needed before a user can be assigned to a Presence node? (Choose two. phone button template D. to enable called number identification C. schedules "Pass Any Exam. Why are external masks used? A. search spaces D.actualtests.www. to block calling number identification B.) A. user templates E. Any Time. device profile Answer: A. mobility profile E." . service profile C. A junior engineer inquires about the directory number external masks.B Explanation: QUESTION NO: 82 Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two. partitions B. classes of service C.Cisco 210-060 Exam QUESTION NO: 80 A company has a 5-digit dial plan. Cisco Unified Communications Service B.

E. Purge H. SSL certificates from LDAP must be uploaded to Cisco Unity Connection.) A. Answer: C. Export G.E. Modify C. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database. Cisco Unity Connection supports integrations with OpenLDAP.) A. D.com 47 .www.actualtests. LDAP synchronization must be configured and enabled. LDAP authentication must be configured and enabled. C. Which three things should the engineer consider during this process? (Choose three.F Explanation: QUESTION NO: 84 An engineer is syncing Cisco Unity Connection with LDAP. B.Cisco 210-060 Exam Answer: B. Manage Answer: A. There is no limit to the amount of LDAP filters that can be created.D. Create B. Delete F.F Explanation: QUESTION NO: 85 "Pass Any Exam. Update E.E. Any Time.D Explanation: QUESTION NO: 83 Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four." . Migrate D. F.

C. SIP/SIMPLE B.) A. XMPP federation capabilities Answer: B. SOAP Answer: A. LDAP E." . Local B. audio/video calling D. Which two features will be available? (Choose two.D Explanation: QUESTION NO: 86 Which two protocols does Jabber use to achieve Presence status? (Choose two. TMS F.E Explanation: "Pass Any Exam. XMPP C. Cisco Unified Communications Manager D. IM and Presence support without Cisco Unified Communications Manager C. MGCP E. SCCP D.com 48 . Any Time.) A.actualtests.) A.Cisco 210-060 Exam Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three.www. third-party XMPP clients are not supported B. Outlook Answer: A.B Explanation: QUESTION NO: 87 An engineer has deployed IM-user-only mode for the IM and Presence Service. Cisco Unified Presence Server C. Cisco Unity voicemail retrieval via SMTP E.

B Explanation: QUESTION NO: 90 In which section of Cisco Unified Communications Manager are Call Detail Records viewed? A. and IM history C. Cisco Unified Disaster Recovery Answer: A "Pass Any Exam. Cisco Unified Serviceability B. enhances productivity by using availability awareness and reduce communications delays B. enhances communications by providing multipoint conference capabilities E.actualtests. Cisco Unified Communications Manager Administration E. provides Enterprise IM capabilities. Cisco Unified Reporting D." .www. Group C. group chat. such as persistent chat. Personal B. even if all of the participants leave the chat? A. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H.Cisco 210-060 Exam QUESTION NO: 88 Which IM and Presence chat feature allows for an always-available chat room that remains active. Any Time.com 49 .323 protocols Answer: A. Cisco Unified OS Administration C. provides and streamlines enterprise audio and video communications D. Persistent D. Ad-hoc Answer: C Explanation: QUESTION NO: 89 Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.) A.

D Explanation: QUESTION NO: 92 For capacity planning purposes. Answer: A Explanation: QUESTION NO: 93 Which report in the CAR tool provides information about the call volume for a specified period? A.actualtests. As part of this process.com 50 . Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive.Cisco 210-060 Exam Explanation: QUESTION NO: 91 CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. Statistics Enabled Answer: B. precedence call summary report D. Top N duration report C. Cisco Serviceability Reporter D. Navigate to Cisco Unified Operating System Administration > Tools > System Reports. Any Time. Navigate to Cisco Unified Reporting > Tools > System Reports. which two service parameters must be activated? (Choose two. Navigate to Cisco Unified CM Administration > Tools > System Reports. B. gateway utilization report "Pass Any Exam. traffic summary report B. Cisco CAR Web Service B. a network administrator must provide a report to management that displays the number of phones registered per server. D. Where can the administrator obtain this information? A." .www. CDR Enabled Flag C. Call Diagnostics Enabled E.) A. C.

D. Any Time. B. C. Navigate to Cisco Unified Operating System Administration > Tools > System Reports > System Overview > Select desired reports.actualtests.Cisco 210-060 Exam Answer: A Explanation: QUESTION NO: 94 In an effort to proactively manage IP telephony infrastructure. a network engineer wants to review usage reports that provide top five users. top five calls. Cisco TAPS Answer: A Explanation: QUESTION NO: 96 A group of managers for a company has requested IP telephony reports with performance data "Pass Any Exam. Cisco CTL Client D. Navigate to Cisco Unified Reporting > Tools > System Reports > System Overview > Select desired reports.com 51 . Cisco AXL Toolkit C.www. RTMT B. Cisco JTAPI E. Navigate to Cisco Unified CM Administration > CDR Analysis and Reporting >System Reports > System Overview > Select desired reports. and traffic summary. Answer: C Explanation: QUESTION NO: 95 Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster? A." . Navigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System Reports > System Overview > Select desired reports. Which option describes where this information can be retrieved using Cisco Unified Communications Manager? A.

Any Time.www. CONTROLLER_UP Answer: A Explanation: "Pass Any Exam. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives. MULTIPLE_FRAME_ESTABLISHED B. If the backup device is listed in a backup schedule. SSL is used between the master and local agents. It requires the use of schedules for backups. Which three statements about the disaster recovery system are true? (Choose three. Backup files are encrypted using the cluster security password. TEI_ASSIGNED C.Cisco 210-060 Exam and graphs. Which Layer 2 status should be seen? A. the backup times out. Answer: E Explanation: QUESTION NO: 97 An engineer is configuring the Cisco Unified Communications Manager disaster recovery system.com 52 . B. LINK_UP D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives." . Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives.actualtests. E. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives. Answer: B.C. B.) A. D. C. Archiving backups to tape drives is supported. C.F Explanation: QUESTION NO: 98 An administrator wants to verify that a new PRI is properly connected to the PSTN status. E. If the backup does not complete within 40 hours. F. D. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface? A. Select Cisco Unified Reports > Tools > Serviceability Reports Archives. it cannot be manually deleted.

actualtests. a network administrator opens the Cisco Unified Communications Manager Administration web page and begins to review route patterns. SIP gateway Answer: C Explanation: QUESTION NO: 101 An end user reports that conference calls are failing. A route pattern contains dial plan information for calling the PSTN. Which fault domain should be investigated first? A. D. network router B. IP phones E.www. C. Answer: B Explanation: QUESTION NO: 100 A user reports that several IP phones in a single department are displaying a continuous "registering" message. Any Time. A route pattern contains a list of SIP trunks that can reach the PSTN. Which fault domain should be investigated? A. Cisco Unified Communications Manager subscriber node C.Cisco 210-060 Exam QUESTION NO: 99 After getting reports that users cannot make calls out to the PSTN. Why would the administrator look here when troubleshooting PSTN connectivity troubles? A. network routers and switches "Pass Any Exam." . network switch D. IP phone B. A route pattern contains a list of gateways that can reach the PSTN. B.com 53 . Cisco Unified Communications Manager Media Resources C. voice gateways D. A route pattern contains the necessary privileges for calling the PSTN.

com 54 . Answer: C.) A.Cisco 210-060 Exam Answer: B Explanation: QUESTION NO: 102 An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones. Check the region used by the IP phone in Cisco Unified Communications Manager. E. Connection Message Transfer Agent Answer: D Explanation: QUESTION NO: 104 A field technician must reset a single 7965 IP phone so that it will be discovered on the network "Pass Any Exam. Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator.www. C. B. but receives an error recording when attempting to call someone over the PSTN. The user cannot recall the error recording to provide the specific error message.actualtests. Which service must be running for message delivery to function properly? A. Connection Notifier D.D Explanation: QUESTION NO: 103 A technician is checking services in response to the recent failed delivery of all voicemails. D. Connection DB Event Publisher B. Which two steps should the network engineer take to begin troubleshooting? (Choose two. Any Time. Connection Database Proxy C. Check the gateway to determine which codec is being used by the appropriate dial peer." . Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again.

Select the globe button on the IP phone.com 55 . then dial * * # # # Answer: C Explanation: QUESTION NO: 105 An end user is experiencing performance issues with their IP phone.www. Which steps should the network engineer provide? A. but is unable to launch any of the IP phone applications. Have field technician select the Settings button on phone. Cisco JTAPI Answer: A Explanation: QUESTION NO: 106 An end user has an 7945 IP phone. Select Settings > User Preferences. D. Select Settings > Device Configuration. System Log Management C. Cisco Quality Report Tool B. B.Cisco 210-060 Exam again and request an IP address from DCHP. Have field technician select the Settings button on phone. Have field technician select the Settings button on phone. Have field technician select the Settings button on phone.actualtests. Any Time. Cisco CDR Analysis and Reporting D." . Select the "?" button on the IP phone. C. Answer: B Explanation: "Pass Any Exam. then dial * * # * * D. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager. then dial # # * * * B. Which phone feature could the administrator configure to allow the end user to notify them when issues occur? A. then dial # # * # # C. How should the engineer instruct the user to launch the IP phone applications? A.

www.actualtests. Any Time.com 56 .Cisco 210-060 Exam "Pass Any Exam." .

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