Cisco 210-060

Implementing Cisco Collaboration Devices v1.0
Version: 5.1

Cisco 210-060 Exam
Topic 1, Describe the Characteristics of a Cisco Unified Communications Solution
QUESTION NO: 1
Which two technologies comprise a Cisco Presence deployment? (Choose two.)
A. Cisco Unified Presence Server
B. Cisco Unity Connection
C. Cisco Unified Communications Manager
D. Active Directory
E. Cisco Unified Border Element
F. Cisco Expressway
Answer: A,C
Explanation:

QUESTION NO: 2
Which three network elements are crucial when deploying VoIP devices? (Choose three.)
A. Round-trip time
B. QoS markings
C. Bandwidth
D. Ethernet
E. Fibre
F. Token ring
Answer: A,B,C
Explanation:

QUESTION NO: 3
Use the router console to view the configuration and answer the question.

"Pass Any Exam. Any Time." - www.actualtests.com

2

Cisco 210-060 Exam

When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the
call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)
A. dial-peer voice 910 pots
B. dial-peer voice 9 pots
C. dial-peer voice 9001 voip
D. destination pattern is incorrect
E. prefix is missing from the dial-peer
F. the port assignment is incorrect in the dial-peer
G. the port number is missing in the dial-peer
Answer: B,F

"Pass Any Exam. Any Time." - www.actualtests.com

3

Cisco 210-060 Exam
Explanation:
The dial 9, 910, and 9001 dial peer configurations are shown below:

Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first.
However, the port used should be 0/0/0:15 not 0/0/0:12.

"Pass Any Exam. Any Time." - www.actualtests.com

4

Cisco 210-060 Exam

QUESTION NO: 4
Use the router console to view the configuration and answer the question.

"Pass Any Exam. Any Time." - www.actualtests.com

5

" .Cisco 210-060 Exam Emergency calls from a Branch router phone is failing. The dial-peer port assignment is incorrect B.com 6 . From the router configuration information provided. the digit string prefix is missing C.www. why is this call failing? A. digit stripping needs to be performed Answer: C Explanation: The emergency dial peer configuration is shown below from the Branch routers: "Pass Any Exam.actualtests. The destination pattern is incorrect D. Any Time.

actualtests.www. QUESTION NO: 5 Use the router console to view the configuration and answer the question. Any Time.com 7 . "Pass Any Exam." .Cisco 210-060 Exam Here we can see that 911 does not actually match the configured destination patterns.

The destination pattern is missing a "0" Answer: A Explanation: The International dial peer configuration is shown below: The prefix is incorrectly set to 900. why are international calls failing? A.actualtests. not 00.www.com 8 ." . Using the router configuration supplied. Any Time. The character "T" cannot be used in a Pots dial pattern C. The port should be 0/0/0:12 D. Prefix should be 00 B. "Pass Any Exam.Cisco 210-060 Exam International calls are also failing.

correctly determine why these calls are not successful A.com 9 .Cisco 210-060 Exam QUESTION NO: 6 Use the router console to view the configuration and answer the question.www.actualtests. The port assignment should be 0/0/0:12 B. The destination pattern should be 90[1-9]T "Pass Any Exam. Using the Branch router configuration. Calls to National numbers are failing. Any Time." .

" . The digit prefix should be "00" Answer: B Explanation: The National dial peer configuration is shown below: Topic 2.www.com 10 . Any Time. Provision End Users and Associated Devices QUESTION NO: 7 An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time.Cisco 210-060 Exam C. The character "T" cannot be used in a Pots dial pattern D. Which option should be used? A.actualtests. Which configuration item allows an administrator to do this? "Pass Any Exam. Bulk Administration Tool B. Product Upgrade Tool C. Cisco Unified Communications Manager User Options Page E. Cisco Upload Tool Answer: A Explanation: QUESTION NO: 8 A user wants their name to show on their phone instead of their directory number. Command Lookup Tool D.

Which option verifies that the Jabber client is connected to all appropriate back-end systems? A. Report A Problem C. Description Answer: A Explanation: QUESTION NO: 9 A user would like all calls to be forwarded to voice mail. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page? A. Show Connection Status B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box C. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box B. Caller Name E. The user's phone is not set up with a soft key for this feature. Call Forward and Pickup Settings > Forward All > Select voice mail check box D.actualtests. Advanced Settings D.com 11 .www.Cisco 210-060 Exam A. About Jabber E. Any Time. Alerting Name C. Reset Jabber Answer: A Explanation: "Pass Any Exam. Line Text Label B." . Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box Answer: C Explanation: QUESTION NO: 10 A new user has successfully registered Cisco Jabber. External Phone Number Mask D.

"Pass Any Exam." . Any Time.com 12 .www.Cisco 210-060 Exam QUESTION NO: 11 Use the exhibits below to answer the question.actualtests.

Any Time." .com 13 .Cisco 210-060 Exam "Pass Any Exam.www.actualtests.

Device Pool cannot be default B. but is not registering properly." .www. Any Time. 9971 Phones do not support SIP D. What is causing this failure? A. phonei_css is the incorrect calling search space2 C. The location Hub_None has not been activated E.actualtests.Cisco 210-060 Exam A new phone has been added to the Cisco Unified Communications Manager. MAC address is incorrect Answer: E Explanation: "Pass Any Exam.com 14 .

Any Time.Cisco 210-060 Exam The host name is a unique.com 15 . but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F. here we see that the configured MAC address is 8478ACF71D1F.www.actualtests. However. fixed name that is automatically assigned to the phone based on its MAC address. "Pass Any Exam." . QUESTION NO: 12 Use the exhibits below to answer the question.

Cisco 210-060 Exam "Pass Any Exam.actualtests.www." .com 16 . Any Time.

www.actualtests. Any Time. Incorrect username and password B. F." . IM & Presence server is down C. IP or DNS name resolution issue E.D Explanation: "Pass Any Exam. CSF Device is not registered. User is not associated with the device D.Cisco 210-060 Exam What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) A.com 17 . IP Phone DN not associated with the user Answer: B.

Any Time. QUESTION NO: 13 Use the exhibits below to answer the question.Cisco 210-060 Exam The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down.actualtests." .www. not communication error.com 18 . "Pass Any Exam. All other answer choices would result in a login failure.

com 19 .Cisco 210-060 Exam "Pass Any Exam. Any Time.actualtests.www." .

AAR Calling Search Space E.Cisco 210-060 Exam Refer to the exhibits Which configuration option. Calling Search Space Answer: B "Pass Any Exam. Any Time.www." . Location D.actualtests. Media Resource Group List B. in the device configuration page. Device Pool C.com 20 . will allow an administrator to assign a device to a group of like devices? A.

" . Presence F. Interview Handler Answer: A Explanation: "Pass Any Exam. LDAP C. Bulk administration tool B.C Explanation: QUESTION NO: 15 Which option can an administrator use to add users to Cisco Unity Connection in different time zones? A. Contact Template D.Cisco 210-060 Exam Explanation: Use device pools to define sets of common characteristics for devices. Call Handler Template C.B. The device characteristics you can specify for a device pool are: •Region •Date/time group •Cisco CallManager group •Calling search space for auto-registration Topic 3.actualtests.) A. Configure Voice Messaging and Presence QUESTION NO: 14 Which three locations can an administrator import from to create users on Cisco Unity Connection? (Choose three.com 21 . Any Time. Outlook E. User Templates B. Cisco Unified Communications Manager via AXL D.www. Directory Handler E. Cisco Compatible Extensions Answer: A.

Which option allows one voicemail box to serve both directory numbers? A. MGCP gateway E." . Alternate Extension B. Cisco Unified Border Element Answer: A Explanation: QUESTION NO: 18 A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Cisco AXL Web Service C. Alternate Names D. Gatekeeper D. SIP trunk B.actualtests. Cisco Extended Functions "Pass Any Exam.www. Any Time. Notification Devices C. Which four services must be enabled? (Choose four. Message Settings E.323 gateway C. Cisco CTI Manager D. H. Cisco TFTP B. Caller Input F. Mailbox Answer: A Explanation: QUESTION NO: 17 Which component is needed to facilitate the connection between Cisco Unified Communications Manager and Cisco Unified Presence Server? A. Cisco Intercluster Lookup Service F. Cisco Messaging Interface E.) A.Cisco 210-060 Exam QUESTION NO: 16 A user is assigned more than one directory number.com 22 .

Any Time.actualtests. Cisco Directory Sync Answer: A.C. including conference bridges. CDR C." . gateways.B. Cisco Reporting Tool E. CAR D.com 23 . Route plan report B. Which report would the administrator run? A. CAR B.Cisco 210-060 Exam G. CDR C. SIP D.www. Maintain Cisco Unified Communications System QUESTION NO: 19 An administrator wants to gauge the load and performance capacity of Cisco Unified Communication Manager devices. and trunks. Directory number lookup Answer: A Explanation: Topic 5.G Explanation: Topic 4. Cisco Unified Communications Manager H. CUBE Answer: A Explanation: QUESTION NO: 20 Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager? A. RTMT E. Provide End User Support "Pass Any Exam.

Cisco Unified Presence Server Application Listener F. Cisco Unified Presence Server Advanced Settings E. Cisco Unified Communications Manager Service Profile C.) A. Which two issues can cause this problem? (Choose two.C Explanation: QUESTION NO: 22 A user reports that when they receive a voicemail on their phone. C. Roles D.Cisco 210-060 Exam QUESTION NO: 21 An end user is unable to sign into Jabber. Cisco Unified Messaging Service B. The Connection Notifier service has been stopped. Jabber Version Answer: A.actualtests.www. Message Waiting Indicators E. B. D. Jabber Advanced Settings B. Any Time. Assuming that network connectivity has been verified. Which feature on Cisco Unity Connection should be checked? A. Voicemail ports are not configured for MWI requests. Not enough MWI assigned ports are available. Alternate MWI Answer: A Explanation: QUESTION NO: 23 Many users report that there is a delay in receiving MWI notifications for voicemails. Enterprise Parameters C. they do not receive it in their email as well. Cisco Unified Presence Server System Topology G." . The MWI functionality for the port groups has been disabled.B. E. which three settings for the end user should be checked? (Choose three. MWIs are in the process of synchronizing with the phone system.com 24 .) A. "Pass Any Exam. Cisco Unified Communications Manager User Management D.

E Explanation: QUESTION NO: 24 Users report volume issues with recordings in Cisco Unity Connection. Define load in device defaults. Enable Peer Firmware Sharing. Restart TFTP service.) A. Noise Reduction C. VAD Answer: A Explanation: QUESTION NO: 25 Which option allows an engineer to deploy new firmware to a single phone. B. Infrastructure layer B. while reducing possible impact? A. Data link layer C.actualtests.com 25 . C. Answer: A Explanation: Topic 6. Audio Normalization D. D. Any Time. Upload firmware to TFTP server. Mix Questions QUESTION NO: 26 Which two layers are Cisco Unified Communications component layers? (Choose two. Network layer "Pass Any Exam.www. Save configuration and reset individual device. Which feature can be disabled to prohibit automatic volume adjustments to recordings? A.Cisco 210-060 Exam Answer: D. AGC B." . Define a new firmware load on specific device. Reset Device Pool.

4 D. call waiting indicates a second call is incoming to the handset.Cisco 210-060 Exam D. but the user decides to ignore it.D Explanation: QUESTION NO: 27 Which three choices are functions or features of Cisco Unity Connection? (Choose three.www. which allows access to Exchange emails from a telephone C. voice-enabled message navigation D. what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint? A.actualtests. or broadcast Answer: B. video-enabled messaging through converged networks B.C. 6 Answer: B Explanation: QUESTION NO: 29 "Pass Any Exam. Any Time. 3 C. Endpoints layer E. 2 B.) A. automated call rerouting to agents through round robin. automated attendant capabilities F. 5 E. voice-enabled dialing to external users E.E Explanation: QUESTION NO: 28 An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. In this scenario." . Transport layer Answer: A. text-to-speech. longest idle. During the active call.com 26 .

actualtests.) A.B.www. Any Time. PortFast Answer: A. 5061 Answer: A Explanation: QUESTION NO: 30 Which three choices are required for the boot process for a Cisco IP phone? (Choose three. Routing protocol E. 2000 B. CPE C. Cisco Configuration Professional B. TFTP services B. 2443 C. CLI D. Cisco Security Device Manager Answer: A.D Explanation: "Pass Any Exam. GUI E. Voice VLAN D. TCP/IP F. 5060 D. DHCP services C.com 27 .) A.C Explanation: QUESTION NO: 31 Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three. TUI F." .Cisco 210-060 Exam Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager? A.C.

com 28 . configure > phones D. Configure B. Application B.Cisco 210-060 Exam QUESTION NO: 32 Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI? A. Administration D. Voicemail C. Any Time.www. Reports Answer: A Explanation: QUESTION NO: 33 Which menu should be used to create a username and password in the Cisco Unified CME GUI? A. System D. Media devices Answer: B Explanation: "Pass Any Exam. User management E. Device C. configure > extension C." . configure > system parameters Answer: C Explanation: QUESTION NO: 34 Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager? A.actualtests. configure > pilot number B.

No service ephone-reg C. Copy the Standard 7965 SCCP phone button template. D. name it.www. rename it. C. No auto-reg-ephone B. C. User B is not assigned to any partition or CSS. Modify the Standard User softkey template. User B in partition Y assigns both partitions to CSS-X. User B is assigned to partition Y and assigns to CSS-X. Any Time. and add the requested features. B. SIP-ua no auto-reg-ephone D. Copy the Standard User softkey template. and add the requested features.Cisco 210-060 Exam QUESTION NO: 35 When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface.actualtests.com 29 . Answer: B Explanation: QUESTION NO: 37 Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965? A. Which command is causing the error? A. stcapp ccm-group 1 Answer: A Explanation: QUESTION NO: 36 Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager? A. B. D. the error "No New Phone to Add" appears." . User B in partition X is not assigned to any CSS. Answer: C Explanation: "Pass Any Exam. It is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP.

Local admin user with mailbox Answer: A. UC service profile C. Call handler C. Synch user D. Any Time.actualtests. Device profile B.com 30 . SIP profile Answer: B Explanation: QUESTION NO: 39 Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two. User with mailbox B. User D. Imported user C. Contact B. Extension mobility profile D.www." .) A.Cisco 210-060 Exam QUESTION NO: 38 Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence? A. User without mailbox E. Notification "Pass Any Exam.D Explanation: QUESTION NO: 40 Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection? A.

) A. Answer: B.B. D. B. Certain users are being moved to a different branch office. Certain users are being added to Cisco Unified Presence Server. Certain users are using a different phone system." . C. Any Time.D Explanation: QUESTION NO: 43 Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory? "Pass Any Exam.) A.actualtests.H Explanation: QUESTION NO: 42 For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three. Certain users are using a different call handler. First name F.com 31 .Cisco 210-060 Exam Answer: C Explanation: QUESTION NO: 41 Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four. E. Corporate email address E. F. Alias B. Extension D.C. Last name G. Template Answer: A. Certain users are in a different partition. Employee ID H.C. Certain users changed their extensions.www. User type C.

" .actualtests. UDP C. Quip Answer: A Explanation: QUESTION NO: 46 Which type of signaling does desktop control mode use to control a desk phone? A. Cisco Unified Contact Center Enterprise Answer: A. IMAP D.Cisco 210-060 Exam A.www. CTIQBE "Pass Any Exam. Lync C. Jabber B. TCP B.com 32 . Any Time. HTTP Answer: A Explanation: QUESTION NO: 44 Which options are two on-premise components of Cisco Unified Presence? (Choose two. Skype D.C Explanation: QUESTION NO: 45 Which client supports Cisco Unified Presence? A. Cisco Unified Communication Manager B. Cisco Unified Contact Center Express C.) A. Cisco Quality Management E. Cisco WebEx D.

SIP C. Common device configuration C. SCCP Answer: A Explanation: QUESTION NO: 47 The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The CSF device and user are associated. Any Time.www. The side-car button of the phone does not light up when the line is in use. Which configuration item should be checked next to identify the issue? A.actualtests. Client service framework B. Calling search space D. Route pattern Answer: C Explanation: QUESTION NO: 49 DRAG DROP "Pass Any Exam." . XMPP D. Location C. Phone button template Answer: A Explanation: QUESTION NO: 48 A voice engineer configured a Cisco Unified Presence client for a new employee. Which phone configuration is missing? A.com 33 .Cisco 210-060 Exam B. BLF audible alert setting D. but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode. Subscriber calling search space B.

com 34 . 4. Assign license in Cisco Unified Communications Manager Create end users in Cisco Unified Communications Manager Create Cisco Unified client services framework device Associate CSF to end user Associate DN to end user QUESTION NO: 50 Which navigation pane should be selected to view the CDR statistics? A. Any Time." .Cisco 210-060 Exam Answer: Explanation: 1. Cisco Unified Serviceability B. Cisco Unified OS Administration Answer: A Explanation: QUESTION NO: 51 "Pass Any Exam.actualtests. 2. 3. 5.www. Cisco Unified CM Administration C. Cisco Unified Reporting D.

Generate alerts when threshold is below or above user-configured.B. QoS by Gateway C. Traffic summary by extension Answer: D Explanation: QUESTION NO: 52 Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed? A. E. View syslog messages.actualtests. Export CDR. G. Answer: A. D. Reboot the system." . Gateway detail D. Gateway and line group utilization Answer: A Explanation: QUESTION NO: 53 Which four tasks does RTMT allow an administrator to perform? (Choose four.D Explanation: "Pass Any Exam.Cisco 210-060 Exam Which Cisco Unified Communications Manager system report shows high and low call volume patterns? A.www. Gateway utilization B.) A. Collect information and traces about errors or alerts that exist in the RTMT. Monitor a set of predefined management objects that monitor the health of the system. Gateway summary C. QoS by call types D.com 35 . CAR report B. B. Perform incremental backups.C. F. Any Time. C. Traffic summary E.

Show dial-peer voice summary Answer: A Explanation: "Pass Any Exam. FTP C. TFTP Answer: A Explanation: QUESTION NO: 55 What is the interface type that you should use to connect a PSTN analog line to the VoIP network? A. Show voice call summary C. Serial Answer: B Explanation: QUESTION NO: 56 Which command is used to troubleshoot calls as they enter and leave a PRI connection? A. Debug voip dialpeer D.actualtests. SFTP B.www." . Any Time. SNMP D.com 36 . FXS B. Debug isdn q 931 B.Cisco 210-060 Exam QUESTION NO: 54 Which server does Cisco recommend that you configure before a CUCM backup? A. FXO C. E and M D.

apply the translation rule to a translation profile. ephone is not registered. Cisco Unified Communications Manager is unable to reach user IP phone. apply the translation rule to a translation profile.com 37 . Cisco Unified Communications Manager auto registration is disabled. ephone does not exist for the ephone-dn.actualtests. B. Set up a voice translation rule.www. Cisco Unified Communications Manager is unable to allocate DN. and apply the translation profile to the dial peer in the outbound direction. ephone-dn is not assigned to the ephone. and apply the translation profile to the dial peer in the inbound direction. and apply the translation rule to the dial peer in the outbound direction.323 voice gateway? A. B.Cisco 210-060 Exam QUESTION NO: 57 Which configuration causes PSTN users to experience a fail tone for every other call when trying to reach a particular number on Cisco Unified CME? A. Cisco Unified Communications Manager subscriber is offline. "Pass Any Exam. Set up a voice translation rule. Any Time. C. Answer: B Explanation: QUESTION NO: 58 Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message? A. C. E. B. D." . Which procedure allows the leading digits to be stripped as soon as they arrive at the H. Set up a voice translation profile. apply the translation profile to a translation rule. C. Duplicate ephone-dn is not assigned to the ephone. D. Cisco Unified Communications Manager database replication status is 2. Answer: D Explanation: QUESTION NO: 59 Customer requirements dictate that local calls from area code 408 display the ANI as a 7-digit number.

Issue the reset H. Which feature on Cisco Unified CME allows one department to answer a call for another department? "Pass Any Exam. Any Time. Message settings D. Change password B. Issue a shutdown. Issue the reset command under the ephone configuration of the phone." . Password settings C.www. using the wrong voice-mail pin. Which submenu does an administrator select to unlock the pin? A. B. Set up a voice translation profile. Answer: A Explanation: QUESTION NO: 60 An end user has made more attempts to log in than allowed. F. and apply the translation rule to the dial peer in the inbound direction. Issue the reset command under the ephone-dn configuration of the phone. apply the translation profile to a translation rule.com 38 .actualtests. D. E. Answer: A.H.E Explanation: QUESTION NO: 62 Two departments have their own call-park slot to park calls. no shutdown command on a switch port that provides PoE to a Cisco phone. Issue the reset H. C.) A.H.C. Issue the restart command under the ephone-dn configuration of the phone.H (mac-address) command under global configuration. The user has been locked out.Cisco 210-060 Exam D.H (mac-address) command telephony-service configuration. Mailbox Answer: B Explanation: QUESTION NO: 61 Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three.

STP E. QoS D. RTP C." . Call park B.actualtests. 9 Answer: D Explanation: QUESTION NO: 64 Which protocol is used to monitor active voice call quality? A. 6 C. Barge-in Answer: D Explanation: QUESTION NO: 63 What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges? A. 7 D. 8 E.Cisco 210-060 Exam A. Call transfer D. Pickup-group E.www. RTCP B. Any Time. Call forward C. SDP Answer: A Explanation: QUESTION NO: 65 DRAG DROP "Pass Any Exam. 4 B.com 39 .

" . Cisco Analog Voice Gateway VG224 "Pass Any Exam.actualtests.Cisco 210-060 Exam Answer: Explanation: QUESTION NO: 66 Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN? A.com 40 .www. Any Time.

D. User A can hear B. Annunciator D. Cisco Integrated Service Router with digital signal processor resources Answer: D Explanation: QUESTION NO: 67 What is needed to support SIP Early Media? A. E. but B cannot hear A.Cisco 210-060 Exam B. Conference Bridge E. Route List Answer: A Explanation: QUESTION NO: 68 The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. This action drops the call. User A cannot hear B. User A is speaking to user B on an active call. but quality may suffer. What effect does this have on the call? A. but B can hear A. This action does not affect the call.www. C. Any Time. Cisco Unified Communications Manager Music On Hold node D.com 41 . A junior network engineer mistakenly reboots subscriber1. The call remains active." . Cisco Unified Communications Manager call processing node C. Answer: D Explanation: "Pass Any Exam. DSP F. B. Media Termination Point B. Transcoder C.actualtests.

Average jitter is too high. choppy voice calls E.D Explanation: QUESTION NO: 70 A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. What is the most likely problem with this call? A." . network engineers have opted to use a single VLAN for both data and voice traffic. C. B. For design simplicity purposes. Using web access to the phone. PCs are getting IP addresses but phones are not Answer: A. D. the network engineer remotely checks call statistics such as jitter. Conceal seconds are too high. customers are reporting problems. Which two potential problems may be reported about the calls as a result of this design decision? (Choose two.Cisco 210-060 Exam QUESTION NO: 69 A company has invested in an on-premises VoIP solution. Calculated packet loss is 3%. Calculated packet loss is too high. Any Time.actualtests. problems with email latency C. average jitter is 20 ms. jitter detected in voice calls B. Answer: A Explanation: QUESTION NO: 71 Why is quality of service critical to voice network traffic? "Pass Any Exam. slow internet download speeds D. Network delay is too high.) A. network delay is 1 ms. Shortly after implementing IP phones. and conceal seconds is 7. network delay. and packet loss.com 42 .www.

Voice traffic is real-time network traffic." . LDAP Answer: A.) A.com 43 .www. Batch Administration Tool Answer: B Explanation: QUESTION NO: 74 Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface? "Pass Any Exam.actualtests. BAT D. D. Packets can be resent without affecting conversations.Cisco 210-060 Exam A. Any Time. TAPS E. Batch Accounts Tool B.B Explanation: QUESTION NO: 73 Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager? A. Bulk Administration Tool C. GUI B. Voice traffic is bursty in nature. Bulk Accounts Tool D. B. CLI C. C. Voice traffic cannot be compressed. Answer: A Explanation: QUESTION NO: 72 Which two options are available when adding a user to Call Unity Express? (Choose two.

F Explanation: QUESTION NO: 77 "Pass Any Exam. Configure > System Parameters C. voice-mail profile E. auto answer D." . common device configuration F.) A.Cisco 210-060 Exam A. Configure > Extensions Answer: C Explanation: QUESTION NO: 75 Which two options are configured on the phone configuration page within Cisco Unified Communications Manager Administrator? (Choose two. partition D. Administration > Update System Info B.) A. Any Time. max calls Answer: A. Configure > Phones D. MAC address C.com 44 .www.actualtests. auto answer C. device pool B. MAC address Answer: A. partition B. softkey template E.E Explanation: QUESTION NO: 76 Which two options are configured on the directory number configuration page within Cisco Unified Communications Manager Administrator? (Choose two.

partitions C. Caller Name E.www. management wants to restrict who can place long distance calls.actualtests. External Phone Number Mask D. SIP trunk E. max-dn E. auto-reg-ephone B. gateway Answer: A.B Explanation: QUESTION NO: 79 A user wants their name to show on their phone instead of their directory number. Which feature must be defined under telephony service configuration? A. Line Text Label B. max-ephones D. Which two options allow for this restriction? (Choose two." . auto-reg-dn C.Cisco 210-060 Exam An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. dn-webedit Answer: E Explanation: QUESTION NO: 78 To control telephony costs. Which configuration item allows an administrator to do this? A. Description Answer: A Explanation: "Pass Any Exam.com 45 . route groups D. Any Time.) A. calling search space B. Alerting Name C.

to enable called number identification C.) A. Any Time. classes of service C. schedules "Pass Any Exam.com 46 .) A. to associate a directory number with a SIP endpoint Answer: C Explanation: QUESTION NO: 81 Which two components are needed before a user can be assigned to a Presence node? (Choose two. service profile C. to convert the calling directory number to the PSTN routable calling directory number D. device profile Answer: A." . A junior engineer inquires about the directory number external masks.Cisco 210-060 Exam QUESTION NO: 80 A company has a 5-digit dial plan. search spaces D. partitions B. Cisco Unified Communications Service B. mobility profile E.actualtests. user templates E. to block calling number identification B.B Explanation: QUESTION NO: 82 Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two.www. Why are external masks used? A. phone button template D.

Update E.E. Answer: C. F.E.www. E. B." .) A.actualtests.F Explanation: QUESTION NO: 85 "Pass Any Exam.) A. Modify C. There is no limit to the amount of LDAP filters that can be created. Purge H. LDAP synchronization must be configured and enabled.D. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database. Manage Answer: A. Migrate D. Which three things should the engineer consider during this process? (Choose three. Any Time. Cisco Unity Connection supports integrations with OpenLDAP. C. LDAP authentication must be configured and enabled. D.com 47 . Delete F. Create B.D Explanation: QUESTION NO: 83 Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four.F Explanation: QUESTION NO: 84 An engineer is syncing Cisco Unity Connection with LDAP. Export G.Cisco 210-060 Exam Answer: B. SSL certificates from LDAP must be uploaded to Cisco Unity Connection.

Any Time. Cisco Unified Presence Server C. audio/video calling D. Local B. Outlook Answer: A.Cisco 210-060 Exam Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three. XMPP C. XMPP federation capabilities Answer: B. MGCP E. TMS F. Cisco Unity voicemail retrieval via SMTP E. Cisco Unified Communications Manager D.D Explanation: QUESTION NO: 86 Which two protocols does Jabber use to achieve Presence status? (Choose two. SOAP Answer: A.www. third-party XMPP clients are not supported B.B Explanation: QUESTION NO: 87 An engineer has deployed IM-user-only mode for the IM and Presence Service.) A. LDAP E. Which two features will be available? (Choose two.actualtests." .E Explanation: "Pass Any Exam. IM and Presence support without Cisco Unified Communications Manager C.C.) A. SCCP D.) A.com 48 . SIP/SIMPLE B.

Group C. Any Time.actualtests.com 49 . group chat. Cisco Unified Disaster Recovery Answer: A "Pass Any Exam. Cisco Unified Communications Manager Administration E.Cisco 210-060 Exam QUESTION NO: 88 Which IM and Presence chat feature allows for an always-available chat room that remains active. Cisco Unified OS Administration C. Persistent D.323 protocols Answer: A. Cisco Unified Reporting D.) A. provides Enterprise IM capabilities. Cisco Unified Serviceability B. enhances communications by providing multipoint conference capabilities E.B Explanation: QUESTION NO: 90 In which section of Cisco Unified Communications Manager are Call Detail Records viewed? A." . and IM history C.www. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H. Ad-hoc Answer: C Explanation: QUESTION NO: 89 Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two. enhances productivity by using availability awareness and reduce communications delays B. Personal B. even if all of the participants leave the chat? A. such as persistent chat. provides and streamlines enterprise audio and video communications D.

actualtests. Call Diagnostics Enabled E. Cisco Serviceability Reporter D.com 50 .) A. a network administrator must provide a report to management that displays the number of phones registered per server.D Explanation: QUESTION NO: 92 For capacity planning purposes. Answer: A Explanation: QUESTION NO: 93 Which report in the CAR tool provides information about the call volume for a specified period? A. Where can the administrator obtain this information? A. gateway utilization report "Pass Any Exam. D. Cisco CAR Web Service B. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive. Any Time. Navigate to Cisco Unified Operating System Administration > Tools > System Reports. which two service parameters must be activated? (Choose two. C.www. CDR Enabled Flag C. Navigate to Cisco Unified Reporting > Tools > System Reports.Cisco 210-060 Exam Explanation: QUESTION NO: 91 CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this process. Top N duration report C. precedence call summary report D. Navigate to Cisco Unified CM Administration > Tools > System Reports." . Statistics Enabled Answer: B. traffic summary report B. B.

a network engineer wants to review usage reports that provide top five users. D.com 51 . Navigate to Cisco Unified Operating System Administration > Tools > System Reports > System Overview > Select desired reports.actualtests.Cisco 210-060 Exam Answer: A Explanation: QUESTION NO: 94 In an effort to proactively manage IP telephony infrastructure. Any Time. Answer: C Explanation: QUESTION NO: 95 Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster? A. Navigate to Cisco Unified Reporting > Tools > System Reports > System Overview > Select desired reports. and traffic summary." . Which option describes where this information can be retrieved using Cisco Unified Communications Manager? A. top five calls. RTMT B. Cisco JTAPI E. B. C. Navigate to Cisco Unified CM Administration > CDR Analysis and Reporting >System Reports > System Overview > Select desired reports. Cisco TAPS Answer: A Explanation: QUESTION NO: 96 A group of managers for a company has requested IP telephony reports with performance data "Pass Any Exam. Cisco AXL Toolkit C. Cisco CTL Client D.www. Navigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System Reports > System Overview > Select desired reports.

Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.com 52 . If the backup does not complete within 40 hours." . Archiving backups to tape drives is supported. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface? A.F Explanation: QUESTION NO: 98 An administrator wants to verify that a new PRI is properly connected to the PSTN status.C. Which Layer 2 status should be seen? A. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives. the backup times out. C.Cisco 210-060 Exam and graphs. C. CONTROLLER_UP Answer: A Explanation: "Pass Any Exam. Select Cisco Unified Reports > Trace > Serviceability Reports Archives. D. TEI_ASSIGNED C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives. Which three statements about the disaster recovery system are true? (Choose three. If the backup device is listed in a backup schedule.) A. It requires the use of schedules for backups. F. MULTIPLE_FRAME_ESTABLISHED B. SSL is used between the master and local agents. D.actualtests. E. Answer: B.www. B. Backup files are encrypted using the cluster security password. Answer: E Explanation: QUESTION NO: 97 An engineer is configuring the Cisco Unified Communications Manager disaster recovery system. Any Time. it cannot be manually deleted. LINK_UP D. E. B. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives.

B. IP phones E.Cisco 210-060 Exam QUESTION NO: 99 After getting reports that users cannot make calls out to the PSTN. Why would the administrator look here when troubleshooting PSTN connectivity troubles? A. SIP gateway Answer: C Explanation: QUESTION NO: 101 An end user reports that conference calls are failing. A route pattern contains a list of gateways that can reach the PSTN. A route pattern contains a list of SIP trunks that can reach the PSTN. network routers and switches "Pass Any Exam. Answer: B Explanation: QUESTION NO: 100 A user reports that several IP phones in a single department are displaying a continuous "registering" message. a network administrator opens the Cisco Unified Communications Manager Administration web page and begins to review route patterns. Which fault domain should be investigated first? A. Any Time. D.com 53 . voice gateways D. A route pattern contains the necessary privileges for calling the PSTN." . Cisco Unified Communications Manager subscriber node C.actualtests. network router B. Which fault domain should be investigated? A. Cisco Unified Communications Manager Media Resources C. A route pattern contains dial plan information for calling the PSTN. network switch D. C. IP phone B.www.

Check the gateway to determine which codec is being used by the appropriate dial peer. Which two steps should the network engineer take to begin troubleshooting? (Choose two. Connection Notifier D. B." . E. Any Time.www. Answer: C. The user cannot recall the error recording to provide the specific error message. Connection Database Proxy C. Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager.com 54 . Check the region used by the IP phone in Cisco Unified Communications Manager. D. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator.D Explanation: QUESTION NO: 103 A technician is checking services in response to the recent failed delivery of all voicemails. but receives an error recording when attempting to call someone over the PSTN. Which service must be running for message delivery to function properly? A.actualtests. Connection Message Transfer Agent Answer: D Explanation: QUESTION NO: 104 A field technician must reset a single 7965 IP phone so that it will be discovered on the network "Pass Any Exam.) A. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again. C. Connection DB Event Publisher B.Cisco 210-060 Exam Answer: B Explanation: QUESTION NO: 102 An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones.

" . Which steps should the network engineer provide? A. Cisco Quality Report Tool B. System Log Management C. Select Settings > User Preferences. then dial # # * # # C. Have field technician select the Settings button on phone.Cisco 210-060 Exam again and request an IP address from DCHP. Select the "?" button on the IP phone. Any Time. Select the globe button on the IP phone. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager. Have field technician select the Settings button on phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur? A.actualtests. Have field technician select the Settings button on phone. C.www.com 55 . Cisco JTAPI Answer: A Explanation: QUESTION NO: 106 An end user has an 7945 IP phone. then dial * * # * * D. B. then dial * * # # # Answer: C Explanation: QUESTION NO: 105 An end user is experiencing performance issues with their IP phone. Have field technician select the Settings button on phone. Cisco CDR Analysis and Reporting D. then dial # # * * * B. Answer: B Explanation: "Pass Any Exam. How should the engineer instruct the user to launch the IP phone applications? A. Select Settings > Device Configuration. D. but is unable to launch any of the IP phone applications.

www.actualtests." .com 56 . Any Time.Cisco 210-060 Exam "Pass Any Exam.

Master your semester with Scribd & The New York Times

Special offer for students: Only $4.99/month.

Master your semester with Scribd & The New York Times

Cancel anytime.